When I changed the rule group name, the list of approved emails and past approved records of an approver's account disappeared.

for G Suite / for Office 365

 

Q.

When I changed the rule group name, the list of approved emails and past approved records of an approver's account disappeared.

 

A.

Since the approved email information is retrieved by using the name of the rule group as key, when the group name is changed, you will not be able to see any information of the emails that matches the relevant mail group up until that point.

 

 

          
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