What should I do when the names of the files are truncated when uploaded to HDE Secure Transfer?

For G Suite.

For Office 365.

Question:

What should I do when the names of the files are truncated when uploaded to HDE Secure Transfer? 

Answer:

There are following restrictions, please check if any one of those matches your case.

  1. If the file name is such as below, you are allowed to download it as it is.

    ・When it consists of Non-ASCII(Japanese, etc.) only: up to 60 letters
    ・When it consists of ASCII only: up to 120 letters

  2. When number of letters overs the above limit.
    [_(Under-bar)] is affixed at the end of the file name and the name will be truncated.

    *In case of truncation, if it has file extension, the original extension will be given to the truncated file name. 
     In this way, application association is remained.

          
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