What should I do when the files` names are truncated when uploaded to HENNGE Secure Transfer? 

for Google Workspace / for Microsoft 365

 

Q.

What should I do when the files` names are truncated when uploaded to HENNGE Secure Transfer? 

A.

There are the following restrictions, please check if any one of those matches your case. If the file name is such as below, you are allowed to download it as it is.

・When it consists of Non-ASCII(Japanese, etc.) only: up to 60 letters
・When it consists of ASCII only: up to 120 letters

When the number of letters overs the above limit.
[_(Under-bar)] is affixed at the end of the file name and the name will be truncated.

*In case of truncation, if it has a file extension, the original extension will be given to the truncated filename. 
 In this way, the application association has remained.

          
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