What are the procedures to add additional domain?

for G Suite / for Office 365

 

Question

What are the procedures to add additional domain?

Answer

Some settings are required by our service team for the new domain.
(*2 It takes five business days to be effective.)

Firstly please provide the information below. 

Information required

【G Suite user】

  • Domain name
  • Domain management type on G Suite (multi-domain or domain alias)
  • Usage start date
  • Policy for e-mail filtering service(if contracted)

Example: xxx.xx.jp will be handled as an internal domain as regular domain and etc.

【Office 365 user】

  • Domain name
  • Usage start date
  • Policy for e-mail filtering service(※ if contracted)

.ini file for access control(※ if contracted)
It is stored in the location below in the environment with Synchronization tool (HDE One Directory Sync) installed.
C:¥Program Files¥HDE One Directory Sync¥config.ini

*Users are requested to subscribe to the same number of licenses for G Suite / Office 365. In case the number of licenses for G Suite / Office 365 is to be different as a consequence of domain addition please contact our staff responsible in that case.

You will be informed of DNS record value to be designated following our internal process completed. Also, let us know your work schedule when the day for switchover is drawing near.

After our work done

You are requested to proceed with the following work.

  • Registration of SPF record
  • Change of MX record (only applicable for G Suite)
  • Change of DNS settings

Please contact our support team for detail.

          
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