For Google Workspace.

For Microsoft 365.

Question:

When is the starting point of the retention period of HENNGE Email Archive?

Answer:

The start point of the mail archive retention period is to be when the mail reaches the archive service

e.g.

When the mail archive retention period of your agreement is 1 year, the details are as follows;

It differs depending on the mail.

Deletion of the expired mail archive data is done through monthly batch processing at once on one certain day of each month. So, there　may be cases that Mail archive search result shows some retention expired mails depending on the archive search timing.