What are the information that I am able to obtain with HDE Email Archive?

For G Suite.

For Office 365.

Question:

What are the information that I am able to obtain with HDE Email Archive?

Answer:

The archive services allow you to confirm “Which user made it” and ”How he/she did it” by viewing the 2 types of logs shown below;

Please note that the user who wants to view the log needs to be given the authorization of Domain Admin and Domain Viewer in access policy beforehand.

〇Action log

Action log allows you to view the details including the action/access date, the user who accessed, the IP address of the connection source, and also the history of the items listed below;

 - Login/Logout
 - Which screens/windows were accessed to.

〇Archive search log

Action search log allows you to view the details including the action/access date, the user who accessed, the IP address of the connection source, and also the history of the items listed below;

 - Which archive was searched.
 - Which mail was viewed.
 - Which search condition / which mail were downloaded.
 - Which mail was transferred to which destination address.

Each log can be downloaded in the TSV format.

In order to confirm the output log, please refer to the article below.

The items to be output when downloading the Action log/Archive search log.
https://hdeone.zendesk.com/hc/en-us/articles/115002953328

          
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