for Google Workspace / for Microsoft 365
What should I do when I get 'Temporary Error (502)'?
When the authorizer page is inaccessible due to the [Temporary error (502)] of Google Workspace, as a substitute authorizer, the administrator can perform the approval process and send the mail.
The procedure is as follows;
- Substitutional approval procedure
1. Log in to the filter control page as an administrator account.
2. Go to [Approval] in the left menu -> click the [Mail list]
3. Open the relevant mail out of the list, and substitute the approval action.
*The above transaction should be taken in case of imminence. It cannot apply to the regular setup.
For the details of the [Temporary error], please check in the Google Workspace administrator help.