for Google Workspace / for Microsoft 365
A password error occurs when entering an auto-generated password on the File Transfer Service.
Your password may have one of the errors listed in the following:
(1) A single-width space is automatically included before or after a symbol
Please update your browser to the latest version if this is the case.
(2) A double-byte character is included in your password
A space or double-byte character may be included in your password due to improper translation by the Google Chrome automatic-translation feature.
Please turn off the Google Chrome automatic-translation feature.
(3) A trailing space is included
An invisible character, such as a line feed character, may be automatically included when copying
on some mailers.
In this case, the invisible character will be pasted as a space.
Since this behavior depends on your applications or OS, there is no way to avoid it.
Please manually enter your password instead of copying and pasting from an email.