Announce HENNGE One Service Start to End Users

Target

This is for customers who are starting to use the HENNGE One services.

Purpose

When starting to use the HENNGE One service, determine the necessary information based on the functions that end users will use.

Notes

1. Consider the information to be deployed to end users according to the service usage and purpose.

2. Within the HENNGE One login information provided after service contract, there are URLs for logging in to each service.

3. The URLs for HENNGE One services vary depending on your environment.

4. The contents of this article are based on the product as of October 2023 and may be subject to change without notice.

Items to Notify When Using Each Service

Table of Contents

1. HENNGE Access Control

1.1. Login URL
1.2. Username / Password
1.3. HENNGE Access Control User Portal URL
1.4. HENNGE Access Control Password Change Method
1.5. How to Set Up OTP (One-Time Password) Reception

2. HENNGE Secure Browser

2.1. App Installation and Registration
2.2. Setting Up Unread Notifications

3. HENNGE Device Certificate (Device Certificate)

3.1. How to Install HENNGE Device Certificate
3.2. How to Log In Using HENNGE Device Certificate

4. HENNGE Email DLP

4.1. Organizational Operational Rules
4.2. HENNGE Email DLP User Interface URL

5. HENNGE Email Archive

6. HENNGE Secure Transfer

6.1. HENNGE Secure Transfer (Classic) Interface URL
6.2. HENNGE Secure Transfer (Modern) Interface URL

1. HENNGE Access Control

1.1. Login URL

End users need to be informed in advance of the URL they should use to access groupware (such as Microsoft 365 and Google Workspace).

Even after the introduction of HENNGE Access Control, it is possible to display the HENNGE Access Control login screen via the login screen of groupware (e.g., Microsoft 365 and Google Workspace) by entering the username. (Entering the username on the login screen of Microsoft 365 or Google Workspace will automatically transition to the HENNGE Access Control screen.)

Alternatively, it is also possible to directly display the HENNGE Access Control login screen using the following URLs.

Each URL includes the main domain of your environment. Replace the sampledomain.com part of the URL with your main domain.

  • Microsoft 365
    https://portal.office.com/?domain_hint=sampledomain.com
  • Google Workspace
    https://mail.google.com/a/sampledomain.com/
  • Other Web Services
    For login URLs for web services other than Microsoft 365 and Google Workspace (such as Salesforce) when using single sign-on (SSO) with HENNGE Access Control, please refer to the URL for each web service.

1.2. Username / Password

You need to inform each end user of the username and password they should enter on the HENNGE Access Control login screen.

There is no need to inform end users of their passwords if they are synchronized from Active Directory.

Notify in advance only if the end user's password is not synchronized from Active Directory and is registered directly in HENNGE Access Control.

1.3. HENNGE Access Control User Portal Screen URL

This is the URL of the HENNGE Access Control User Portal screen that end users can access.
The URL of the HENNGE Access Control User Portal screen includes the main domain of your environment.
Replace the sampledomain.com part with your main domain.

https://ap.ssso.hdems.com/portal/sampledomain.com/

 

The HENNGE Access Control User Portal screen allows the following operations:
(Only operation items related to the functions to be used will be enabled.)

1.4. HENNGE Access Control Password Change Method

If the end user's password is not synchronized from Active Directory, each end user needs to change it on HENNGE Access Control.
End users can access the password change screen in one of the following ways.

  • Directly Access the Password Change Screen URL
    This method allows you to directly access the password change screen for your HENNGE Access Control.
    The URL for the password change screen of HENNGE Access Control includes the main domain of your environment.
    Replace the URL's sampledomain.com part with your main domain.
    https://ap.ssso.hdems.com/portal/sampledomain.com/password/

1.5. How to Receive OTP (One-Time Password)

When using two-factor authentication with OTP (One-Time Password) for access control rules, such as when accessing from outside the company,
end users need to set up how to receive OTP (One-Time Password) in advance.
Specifically, end users can receive OTP (One-Time Password) either by email every time they log in from HENNGE Access Control or via an OTP (One-Time Password) generation app.

Setting to Receive OTP (One-Time Password) via Application

Setting to Receive OTP (One-Time Password) via Email

2. HENNGE Secure Browser

2.1. How to Install and Register the App

HENNGE Secure Browser needs to be installed on end users' devices and registered for use in advance.
For detailed setup instructions, please refer to the following detailed setup pages.

2.2. How to Set Up Unread Notifications

When you receive emails in the mail system of your current groupware (Microsoft 365 or Google Workspace), you can be notified by HENNGE Secure Browser. (This feature is available in the mobile version only.)
For detailed setup instructions, please refer to the following detailed setup page.

Setting to Allow Unread Notifications in HENNGE Secure Browser

3. HENNGE Device Certificate

3.1. How to Install HENNGE Device Certificate

HENNGE Device Certificate needs to be installed on end users' devices in advance.
For detailed setup instructions, please refer to the following detailed setup page.

3.2. Logging in with HENNGE Device Certificate

When logging in to HENNGE Access Control using HENNGE Device Certificate, you need to perform the operation of logging in with HENNGE Device Certificate explicitly on the login screen.
For usage details, please refer to the following page.

4. HENNGE Email DLP

4.1. Operational Rules for the Organization

To prevent misdelivery of emails operated by HENNGE Email DLP, it is necessary to notify end users of the policies considered.
Below is an example of operational rules to be notified to end users.

  • Methods of attaching files (e.g., attaching without pre-zipping)
  • Retention time after sending (emails sent within a certain period can be deleted)
  • Prohibited conditions for external emails (e.g., emails with the word "Confidential" in the subject, body, or attachments cannot be sent)

4.2. HENNGE Email DLP User Interface URL

When using HENNGE Email DLP to prevent misdelivery of emails, it is necessary to notify end users of the operational rules to be notified to end users.
Below is an example of operational rules to be notified to end users.

To cancel the sending of emails that are on hold, end users need to be notified of the URL of the screen in advance, and they need to log in once to apply the filter.
※ If emails sent by end users who have never logged in are filtered, they cannot check the history related to these emails from the user interface.

The URL for the screen to cancel the sending of emails on hold includes your main domain.
Replace sampledomain.com with your main domain in the URL.

https://console.mo.hdems.com/#/sampledomain.com

5. HENNGE Email Archive

There are no items that need to be notified to end users regarding this service.

6. HENNGE Secure Transfer

6.1. HENNGE Secure Transfer (Classic) User Interface URL

End users need to be notified in advance of the URL for accessing the HENNGE Secure Transfer (Classic) screen.
The URL for the HENNGE Secure Transfer (Classic) screen includes your main domain.
Replace sampledomain.com with your main domain in the URL.

https://upload.hdedrive.com/ui/sampledomain.com

6.2. HENNGE Secure Transfer (Modern) User Interface URL

End users need to be notified in advance of the URL for accessing the HENNGE Secure Transfer (Modern) screen.

https://transfer.hennge.com/
          
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