HDE Email Archive Testing Procedures

Below are a few of the features of HDE Email Archive explained as the form of Question and Answer.

 

M1. How do I search for specific Historical E-mails?

HDE Email Archive allows users to search for specific E-mails through flexible search conditions, which will quickly narrow down the number of E-mails that matches users’ search criteria:

Field

Search Condition

Time Frame

Start Date, End Date

Recipient

Include, Exclude, Include Except, Match, Does not Match

Sender

Include, Exclude, Match, Does not Match

Subject

Include, Exclude

Attachment

Exist, Does not Exist

Subject, Message (Keywords)

Exist, Does not Exist

 

M2. Can HDE Email Archive grant permissions to different users?

HDE Email Archive does allow different users to have different permissions on using the different features of HDE Email Archive; however, HDE Email Archive was primarily designed for Company Managers or Executives to monitor and backup E-mails, so it is not advised for companies to setup accounts for every user in the company.

Default

Are only able to search for messages.

Domain Viewer

Are able to search for messages and users, but are not able to edit users.

Domain Admin

Are able to search for messages and users, as well as to edit users.

 

M3. Can I restrict the users to prevent them see specific E-mails?

“Yes”, HDE Email Archive allows administrators to flexibly control what the users are able to find in the Archive. For example, administrators can limit users to see E-mails between specific time frame, to/from specific domain, does not include attachments or specific to/from Email addresses.

Restriction

Restriction Policy

Instructions

Does not include Attachments

(file “false”)

Users will not be able to see all E-mails with file attachments.

Does not include sensitive Subject

(NOT(subject "Sensitive Subject"))

Users will not be able to see all E-mails with the subject “Sensitive Subject”

Recipient

(rcpt_to "@external.com")

Restricts users to only find E-mails to the E-mail address domain: “@external.com”

Sender

(mail_from "user@internal.co.jp")

Restricts users to only find E-mails from the E-mail address “user@internal.co.jp”

“AND” conditions

(AND(NOT(subject "Sensitive Subject"))(file "false"))

Restricts users to only find E-mails with no attachments AND does not contain “Sensitive Subject”

“OR” conditions

(OR(NOT(subject "Sensitive Subject"))(file "false"))

 

Restricts users to only find E-mails with no attachments OR does not contain “Sensitive Subject”


          
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