User Guide
Below are a few of the features of HENNGE Email Archive explained as the form of Question and Answer.
M1. How do I search for specific Historical E-mails?
HENNGE Email Archive allows users to search for specific E-mails through flexible search conditions, which will quickly narrow down the number of E-mails that matches users’ search criteria:
|
Field |
Search Condition |
|
Time Frame |
Start Date, End Date |
|
Recipient |
Include, Exclude, Include Except, Match, Does not Match |
|
Sender |
Include, Exclude, Match, Does not Match |
|
Subject |
Include, Exclude |
|
Attachment |
Exist, Does not Exist |
|
Subject, Message (Keywords) |
Exist, Does not Exist |
M2. Can HENNGE Email Archive grant permissions to different users?
HENNGE Email Archive does allow different users to have different permissions on using the different features of HENNGE Email Archive; however, HENNGE Email Archive was primarily designed for Company Managers or Executives to monitor and backup E-mails, so it is not advised for companies to setup accounts for every user in the company.
|
Default |
Are only able to search for messages. |
|
Domain Viewer |
Are able to search for messages and users, but are not able to edit users. |
|
Domain Admin |
Are able to search for messages and users, as well as to edit users. |
M3. Can I restrict the users to prevent them see specific E-mails?
“Yes”, HENNGE Email Archive allows administrators to flexibly control what the users are able to find in the Archive. For example, administrators can limit users to see E-mails between specific time frame, to/from specific domain, does not include attachments or specific to/from Email addresses.
|
Restriction |
Restriction Policy |
Instructions |
|
Does not include Attachments |
(file “false”) |
Users will not be able to see all E-mails with file attachments. |
|
Does not include sensitive Subject |
(NOT(subject "Sensitive Subject")) |
Users will not be able to see all E-mails with the subject “Sensitive Subject” |
|
Recipient |
(rcpt_to "@external.com") |
Restricts users to only find E-mails to the E-mail address domain: “@external.com” |
|
Sender |
(mail_from "user@internal.co.jp") |
Restricts users to only find E-mails from the E-mail address “user@internal.co.jp” |
|
“AND” conditions |
(AND(NOT(subject "Sensitive Subject"))(file "false")) |
Restricts users to only find E-mails with no attachments AND does not contain “Sensitive Subject” |
|
“OR” conditions |
(OR(NOT(subject "Sensitive Subject"))(file "false")) |
Restricts users to only find E-mails with no attachments OR does not contain “Sensitive Subject” |
