For Google Workspace.

For Microsoft 365.

Question:

Why is the same email appeared twice or more times in the temporary suspension list interface?

Answer:

A temporarily suspended e-mail is displayed for each an applied filter rule.

For example, in the case of sending the e-mail included each receiver's address as below; a temporary suspension e-mail is displayed for each rule.

• The address ruled as temporary holding for 5 minutes
• The address ruled as temporary holding for 10 minutes

You can check which rules are applied for the e-mail in the "filtering information" by clicking the temporary holding e-mail.