for Google Workspace / Microsoft 365
Question
I want to change the administrator for the Secure Transfer service.
Answer
The Secure Transfer service admin can be added (or deleted) with the following procedures.
■Procedures
1) Login with an account that has the administrator permission and accesses the Secure Transfer service.
2) Click on the "Management" button on the menu on the left.
3) Click on the "Domain Information" tab on the right panel.
4) The "Admin" section will be at the top of the page. Please click on the "Edit" button.
5) The Admin Menu will appear.
Add: To add additional users as administrators, please click on the "Add" button".
※Please only select accounts that can perform the Single Sign-On service.
Delete: To delete existing users from admin, please click on the "x" button.
6) Click on the "Close" button to close.
If the admin user has been accidentally deleted and there are no other accounts that can be logged in with the admin permission, please contact the support the Customer Success Guide.