Target
This article applies to administrators who initially set up HENNGE Email DLP or operational management.
Purpose
HENNGE Email DLP administrators can disable the HENNGE Secure Download download for Box URL on customers' behalf when an email sender cannot access their user screen for some reason.
Cautions
1. The content of this article is based on product specifications as of May 2023 and is revised accordingly without advanced notice.
2. HENNGE Email DLP administrator authority is required to view the actual screen and change settings.
Please refer to the following article for details on how to set up an administrator.
Setup/Change the Administrator
3. The URL for the HENNGE Email DLP administration page will vary depending on the customer's tenant.
Access URL e.g. : https://console.mo.hdems.com/#/admin/[ main domain ]
Procedures
1. Filter History-related settings can be found by logging into HENNGE Email DLP with an administrator account.
Click [ Filter ] - [ History ] on the left menu.
2. Enter the Date Range, Sender and click search.
3. Click on the [ ▶ ] mark to check the detail of your email. 
4. Select [ Disable shared link].
5. Confirm and select [ Disable ].
※ Once disabled, the download URL cannot be activated. If you need to send it again, please send it from Microsoft 365 or Google Workspace.