Target
- Users using Secure Transfer
Purpose
- This page explains how to upload and send files.
Notes
- This article is based on the product specifications as of April 2025 and may change without notice thereafter.
- Refer to the article below for logging into Secure Transfer in advance.
Log in to Secure Transfer
Procedure
1. From the "Create Transfer" screen, click [Send Files].
2. Select the files to upload.
Drag & drop files into the [Drag & Drop Files Here] area or upload files from [Select Files +].
You can upload up to 20 files at a time, with a total of 2GB or 5GB.
* The maximum size per file varies depending on the tenant's settings.
* The maximum upload size varies depending on your contract plan.
* Once files are uploaded, you will automatically be redirected to the download link settings screen.
3. Add files to upload as needed from [+ Add File].
* The virus check status is displayed on the right side of the uploaded files.
* If "Upload Failed" is displayed, click [Retry] on the right side of the item and confirm that the file is uploaded.
If in red, guests cannot download the file.
4. Set the type of security and the maximum number of downloads per file in [Download Limit].
※ Depending on the administrator's settings, email verification, password, and checkboxes may not be displayed.
Refer to the article below for settings confirmation.
Change Secure Transfer Tenant Settings
If requiring public email verification
Check [Require Public Email Verification] and specify the email addresses or domains you want to allow for download, separated by [,], or allow all email addresses.
If setting a password
Check [Password] and manually enter the password guests will input to download the file, or set it by auto-generating from [Generate Password].
5. Set the URL expiration date, display name, and description, then press [Add].
※ If you do not check [Display on Download Page], sender information will not be displayed on the guest's download screen.
※ The content described in the description field is displayed only to the sender.
6. Notify the guest.
Once the file upload is complete, the download URL and URL expiration date will be displayed.
If a password is set, the password will also be displayed.
※ You cannot retrieve the password once this window is closed.
※ By clicking [Display URL and Password Together], you can copy the download URL and password together or create an email.
To avoid the risk of email interception, send the URL and password separately.
If [Copy] is pressed
Paste into an email, etc., and notify the guest.
If [Create Email] is pressed
The client set for each user will launch.
※ Refer to the article below for settings confirmation.
Secure Transfer Email Creation Function Settings
7. Press [Done and Go to File Transfer List] and check the sent files from the [File Transfer List] screen.
※ Refer to the article below for the content that can be confirmed.
Check Sent and Received Files in Secure Transfer