[Secure Transfer] How to Receive Files

Action summary

This article explains how users of Secure Transfer can receive files from external parties such as business partners.

Notes

1. The content of this article is based on the product specifications as of July 2026 and is subject to change without notice.
2. You must log in to Secure Transfer in advance.
   [Secure Transfer] Log in procedure

Table of Contents

• Create Receive Transfer
• Download Files Uploaded by Guests

Procedure

Create Receive Transfer

1. On the [Create Transfer] screen, click [Receive Files].
   * If the [Create Transfer] screen differs from this procedure, click [Try New Interface] from the banner at the top to switch to the screen matching these steps.

   

2. On the [Create Receive Transfer] screen, select the security type.
   * Depending on the admin settings, the display of [Email Address Verification], [Password], and checkboxes may vary.

   When requiring Email Verification

   Check [Email Verification], then specify the email addresses or domains you want to allow for download, separated by commas, or select Allow Anyone.

   When setting a password

   Check [Password Protection], then either manually enter the password that guests will use to upload files, or use [Generate Password] to automatically generate and set a password.

   

3. (Optional) Click [Other Settings] to configure the URL expiration date, display name for recipients, and other options.

   

4. Once the upload link is created, the upload URL and its expiration date will be displayed. Notify the guest accordingly.
   * If you set a password, it will also be displayed.
   * If you close the window, you will not be able to retrieve the password and will need to create the transfer again.
   * To avoid the risk of email interception, send the URL and password separately as needed.

   When clicking [Copy]

   The message will be copied. Paste it into an email or other communication to notify the guest.

   When clicking [Compose Email]

   The email client set for each user will launch.
   * For details on settings, refer to the following article.
   [Secure Transfer] Email Composing Feature Settings

   

5. (Optional) Click [Edit Transfer] to review the transfer details.
   [Secure Transfer] Checking Sent and Received Files

Download Files Uploaded by Guests

1. Go to [Transfer] – [Transfer List].

   

2. Click the target transfer.
   * If the receive transfer is not displayed, open [Filter] at the top right of the screen and check the [Receive] transfer type to search.

   

3. When the [Transfer Details] screen opens, click [Download All Files] to download the files.