[Secure Transfer] How to Receive Files

Action summary

This article explains how users of Secure Transfer can receive files from external parties such as business partners.

Notes

1. The content of this article is based on the product specifications as of June 2026 and is subject to change without notice.
2. You must log in to Secure Transfer in advance.
   [Secure Transfer] Log in procedure

Procedure

1. On the [Create Transfer] screen, click [Receive Files].
   * If the [Create Transfer] screen differs from the steps shown here, click [Try the new interface] from the banner at the top to switch to the screen matching these instructions.

   

2. On the [Receive Transfers] screen, select the security type.
   * Depending on the admin settings, the display of [Email Address Verification], [Password], and checkboxes may vary.

   When requiring Public Email Verification

   Check [Email Verification for Users], then specify the email addresses or domains you want to allow for download, separated by commas, or select Allow Anyone.

   When setting a password

   Check [Password Protection], then either manually enter the password that guests will use to upload files, or use [Generate Password] to automatically generate and set a password.

   

3. (Optional) Click [Other Settings] to configure the URL expiration date, display name for the recipient, and other options.

   

4. Once the upload link is created, the upload URL and its expiration date will be displayed. Notify the guest.
   * If you set a password, it will also be displayed.
   * If you close the window, you will not be able to retrieve the password and will need to create the transfer again.
   * To avoid the risk of email interception, send the URL and password separately as needed.

   When clicking [Copy]

   The message will be copied. Paste it into an email or other communication to notify the guest.

   When clicking [Compose Email]

   Your default email client will launch.
   * For details on settings, refer to the article below.
   [Secure Transfer] Email composing feature settings

   

5. (Optional) Click [Edit Transfer] to review the details of the transfer.
   [Secure Transfer] Checking sent and received files

Reference

Sample of the file request screen as seen by the guest