Action summary
This article explains how users of Secure Transfer can receive files from external parties such as business partners.
Notes
- The content of this article is based on the product specifications as of June 2026 and is subject to change without notice.
- You must log in to Secure Transfer in advance.
[Secure Transfer] Log in procedure
Procedure
-
On the [Create Transfer] screen, click [Receive Files].
* If the [Create Transfer] screen differs from the steps shown here, click [Try the new interface] from the banner at the top to switch to the screen matching these instructions. -
On the [Receive Transfers] screen, select the security type.
* Depending on the admin settings, the display of [Email Address Verification], [Password], and checkboxes may vary.When requiring Public Email Verification
Check [Email Verification for Users], then specify the email addresses or domains you want to allow for download, separated by commas, or select Allow Anyone.
When setting a password
Check [Password Protection], then either manually enter the password that guests will use to upload files, or use [Generate Password] to automatically generate and set a password.
-
(Optional) Click [Other Settings] to configure the URL expiration date, display name for the recipient, and other options.
-
Once the upload link is created, the upload URL and its expiration date will be displayed. Notify the guest.
* If you set a password, it will also be displayed.
* If you close the window, you will not be able to retrieve the password and will need to create the transfer again.
* To avoid the risk of email interception, send the URL and password separately as needed.When clicking [Copy]
The message will be copied. Paste it into an email or other communication to notify the guest.
When clicking [Compose Email]
Your default email client will launch.
* For details on settings, refer to the article below.
[Secure Transfer] Email composing feature settings - (Optional) Click [Edit Transfer] to review the details of the transfer.
[Secure Transfer] Checking sent and received files
Reference
Sample of the file request screen as seen by the guest