Question
Please tell me the behavior when uploading a file containing a virus with HENNGE Secure Transfer (Modern).
Answer
When a file containing a virus is sent, after virus scanning, a warning mark and message indicating virus detection will be displayed from the file transfer history menu. will be displayed.
File upload will be successful, but clicking on the URL will display the following screen, and the file detected with the virus cannot be downloaded.
Supplement
In HENNGE Secure Transfer (Modern), the virus file blocking function is enabled by default and cannot be disabled.
If the virus check performed on the sender's terminal is okay, by uploading it as an encrypted ZIP file (password-protected ZIP), you can skip the virus check.
Please upload the file using this method if you are in a hurry.
If you suspect over-detection and wish to investigate, please contact Customer Success Guide.