Activate HENNGE Lock Plus


This is for customers who are implementing HENNGE Lock Plus.


HENNGE Lock Plus will be enabled by HENNGE Access Control administrators.


1. HENNGE Lock Plus is compatible only with iOS. It is not compatible with Android.

2. A subscription plan that includes HENNGE Lock Plus is required.

3. The content of this article is based on the product as of October 2023 and may be subject to change without notice.

4. HENNGE Access Control administrator privileges are required for actual screen verification and configuration changes.

5. Refer to the following article for how to access the admin console:

Accessing HENNGE Access Control admin console

Detailed Procedure and Explanation

Activation of HENNGE Lock Plus is done through the HENNGE Access Control admin panel under the left menu [System] - [Domain Settings].



Setup Procedure

1. From the dropdown menu of [Smart Login with HENNGE Lock Plus], select [Enable] or
[Enable (Excluding Microsoft Apps)].

2. Click [Save Changes] in the upper-right corner of the screen.



HENNGE Lock Plus will work for logins to all apps and services.

[Enable (Excluding Microsoft Apps)]

HENNGE Lock Plus will not work only for logins to Microsoft apps.

This is intended as a workaround for the following issue:

Unable to use HENNGE Lock Plus for certificate login on the iOS version of Teams app


The functionality of HENNGE Lock Plus will be disabled.

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