Target
Customers who need to reissue HENNGE Device Certificates (device certificates) to replace their PCs or smartphones are the target audience.
If the device ID (information such as the Mac address or IMEI of the device) of your device does not change due to the expiration of the device certificate, please use the following renewal function.
Reference: Renewal Procedure for Expiring HENNGE Device Certificates
Purpose
We will guide you through the steps to migrate your device certificate when replacing your device.
Notes
1. The content of this article is based on product specifications as of April 2024 and may be subject to change without notice.
2. HENNGE Access Control administrator privileges are required for actual screen confirmation and setting changes.
Detailed Procedure Explanation
For a detailed explanation of the device certificate replacement function, please refer to the release article.
Release Information: [HENNGE Access Control] April 2024 (Device Certificate Replacement Function)
The necessary steps for administrators and users are as follows:
1. Work to be performed on issued old HENNGE Device Certificates (Administrator)
Please perform the "replacement" of the HENNGE Device Certificate.
HENNGE Device Certificate Migration Procedure for Device Replacement
2. Work to be performed on issued old HENNGE Device Certificates (End User)
Delete the old HENNGE Device Certificate from the device.
How to delete installed Device Certificates (Windows 10)
How to delete installed Device Certificates(Mac)
How to delete installed Device Certificates (Android)
How to delete installed Device Certificates(iOS)
※For iOS devices, due to the OS specifications, only one certificate can be installed, so installing a new certificate will overwrite the old one.
3. Work to issue new HENNGE Device Certificates (Administrator)
3.1. Issue a new HENNGE Device Certificate for the new device.
Issuing HENNGE Device Certificate
3.2. The old HENNGE Device Certificate that has been replaced will expire automatically after 90 days.
It is also possible to manually expire it.
Bulk Revocation of HENNGE Device Certificates
4. Installation of new HENNGE Device Certificates (End User)
After the administrator has issued the new H ENNGE Device Certificate, install the HENNGE Device Certificate on each device.
Certificate install Method【Windows OS】
Certificate install Method【Mac】
Certificate install Method【Android】
Certificate install Method【iPhone】
Certificate install method 【iPad】