Target
This article is intended for administrators who perform the initial setup and operational management of HENNGE Secure Browser.
Purpose
This article explains the procedure for detaching HENNGE Secure Browser.
Notes
1. The content of this article is based on product specifications as of February 2024 and may be subject to change without notice.
2. Some steps in this procedure require administrator privileges for HENNGE Access Control.
Detailed Procedure Explanation
Pre-confirmation
1. Out of steps 1 to 3, performing any one of them is sufficient.
1. Administrator's Work
Deleting HENNGE Secure Browser Devices (Modern View)
2. User's Work(1)
2.1. PC
2.1.1. Launch the HENNGE Secure Browser app on your device.
2.1.2. Click [Help] [Initialize Data] in the menu.
2.1.3. A confirmation popup will appear; click "Yes."
2.1.4. Uninstall the app as needed through the Control Panel or similar.
2.2. Smart Device
2.2.1. Launch the HENNGE Secure Browser app on your device.
2.2.2. Tap the settings icon (gear icon) on the screen.
2.2.3. Tap "Erase Device Authentication."
2.2.4. A confirmation popup will appear; tap "OK."
2.2.5. Uninstall the HENNGE Secure Browser app as needed.
3. User's Work(2)
3.1. HENNGE Access Control User Interface > HENNGE Secure Browser Settings > Authenticated Devices - Click the "Remove Authentication" button for each device.
Uninstall the HENNGE Secure Browser app as needed.
Please contact Customer Success Guide when the task is completed.