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[Cloud Protection] Protected Mailboxes − Setting All or Specific Users as Protected

Target

  • Customers implementing Cloud Protection

Purpose

This article explains how to include all or specific users (mailboxes) as protection targets in Exchange Online for a Microsoft 365 tenant added to Cloud Protection.

Notes

  1. The display may differ depending on your device's OS, version, and model.
  2. The content of this article is based on information as of April 2024 and is subject to change without notice.

Procedure

Accessing the Cloud Protection Administration

  1. Open the Cloud Protection Administration.
    For instructions on how to access the Administration, please refer to the following procedure.
    [Cloud Protection] How to log in to the Administration
  2. From the menu on the left side of the screen, click [COLLABORATION PROTECTION] - [Cloud Services].

When including all users as protection targets

  1. In the [Exchange] column of the target cloud service, select [Configure Security Protection].
    If protection target mailboxes have already been configured, select the numeric icon in the relevant column.
  2. Select [Protect all mailboxes], then select [Save] at the bottom of the page.
    * It may take 30 minutes to several hours for the protection target mailboxes to be displayed.
    * When [Protect all mailboxes] is selected, [Automatically protect newly added mailboxes] will be turned ON and cannot be turned OFF.
  3. Confirm that the [Status] column for all mailboxes shows [Protected].
  4. If the only item to connect is Exchange, perform the following steps to check the operation.
    [Cloud Protection] Post-connection operation test

When including only specific users as protection targets

  1. In the [Exchange] column of the target cloud service, select [Configure Security Protection].
    If protection target mailboxes have already been configured, select the numeric icon in the relevant column.
  2. Select [Customize mailbox protection].
    * If changing from [Protect all mailboxes], please press [Save] at the bottom of the screen before proceeding to the next step.
  3. Select the checkbox next to the mailbox you want to include as a protection target, then select [Turn on security protection] at the bottom of the page.
    * It may take 30 minutes to several hours for the protection target mailboxes to be displayed.
  4. Confirm that the [Status] column for the mailboxes selected in the above procedure shows [Protected].
  5. If you want to automatically include newly added mailboxes in Microsoft 365 as protection targets after configuring security protection, turn ON [Automatically protect newly added mailboxes] and select [Save] at the bottom of the page.