[Email Archive] Archive Only Specific Accounts (Microsoft 365) – HENNGE One Help Center

Target

Configure Email Archive so that only emails sent or received by specific Microsoft 365 (Exchange Online) accounts are archived.

If the system does not operate as expected, you may be asked to contact Microsoft support.
Even if only some users utilize HENNGE One products, you must purchase the same number of licenses as your Microsoft 365 licenses.
HENNGE One License Policy
The content of this article is based on information as of January 2026 and is subject to change without notice.

Open Microsoft Purview and click [Solutions] - [Data Lifecycle Management] - [Exchange (legacy)] - [Journal rules]. Check that there are at least two available slots.
If there are not enough, please adjust accordingly.
If you have the following settings, please take screenshots showing the configuration and send them to us before proceeding, as these may affect mail routing.

[Microsoft 365 admin center] – [Exchange]
1) [Mail flow] – [Rules]

[Microsoft 365 admin center] – [Exchange]
2) [Mail flow] – [Connectors]

3) [Microsoft 365 admin center] – [Microsoft Purview]
• [Solutions] – [Data lifecycle management] – [Exchange (Legacy)] – [Journal rules]

From the Exchange admin center, open [Recipients] – [Groups].
Open the [Distribution list] tab.
Click [Add a group].
On the [Choose a group type] screen, check [Distribution], then click [Next].
On the [Basic Settings] screen, enter a name of your choice and click [Next].
On the [Assign owners] screen, click [Assign owners], add the user to be set as the admin, and click [Next].
On the [Add members] screen, click [Add members], add the senders to be included in Email Archive, then click [Next].
On the [Edit settings] screen, configure as follows and click [Next].
- Group email address: Any value
- Join the group: Closed
- Leave the group: Closed
On the [Review and finish adding group] screen, review the settings and click [Create group].
On the [Group name has been created] screen, click [Close].
* The group name will be the name you set.

From Microsoft Purview, click [Settings] – [Data lifecycle management] – [Exchange (Legacy)].
Enter the following address in [Undeliverable journal report recipient] and click [Save].
```
ndr@journal.hdemail.jp
```

*For the values to set in the journal rule, refer to [Service List] – [Email Archive] – [Connection Settings] in the Customer Portal.
[Customer Portal] How to check the HENNGE One service list

From Microsoft Purview, open [Solutions] – [Data lifecycle management] – [Exchange (Legacy)] – [Journal rules].
Click [New rule].
Enter the following information and click [Next].
- [Journal report recipient]: As specified in the Customer Portal
- [Journal rule name]: "HENNGE Journal Rule 1"
- [Senders or recipients to journal]: [Specific users or groups] – [Select users or groups] – [Select the distribution list created in the Create a Distribution List procedure]
- [Type of messages to journal]: All messages
On the [Review and finish] screen, review the settings and click [Submit].
Click [Done].
Repeat steps 1 – 5 above to create a second rule.
Set the following values:
- [Journal report recipient]: As specified in the Customer Portal
- [Journal rule name]: "HENNGE Journal Rule 2"
- [Senders or recipients to journal]: [Specific users or groups] – [Select users or groups] – [Select the distribution list created in the Create a Distribution List procedure]
- [Type of messages to journal]: All messages
Once you have confirmed that two journal rules have been created, the setup is complete.

Follow the instructions in the article below to confirm that the connection has been successfully completed.
[Email Archive] Operation Test
Once you have confirmed that the connection is successful, please be sure to contact your HENNGE One implementation representative.