for Google Workspace / Microsoft 365
I only sent out one email, but why did I receive several notification emails?
When the email is sent to several recipients, cloud services (G-Suite/Microsoft 365) will split the email into separated emails under specific conditions before delivering it to our HENNGE Email DLP service.
In addition to that, in cases where email flow volume is high or a large-size email is processed,
the email is divided into multiple emails on the HENNGE Email DLP service for the rare occasion.
As the HENNGE Email DLP service received the email separately, the email is filtered separately,
and hence, notification emails are also being delivered more than once.