HENNGE Directory Sync Tool Server Certificate Update Procedures

1. Background

Since we are updating the server side certificate for the HENNGE Access Control service, there are some updates that the customer may need to operate on the Active Directory servers.
Please check whether your server matches the conditions below by 2020/01/12.

About the actual procedure, please refer to the following instructions manual.
HENNGE Directory Sync Tool Server Certificate Update

For details on judging whether the server certificate update installation is required for HENNGE Access Control server, please refer to the following article.
How to check if HENNGE Directory Sync Tool requires Certificate Update

2. Precautions

The Admin account of the server which has HENNGE Directory Sync Tool installed on is required.

3. Procedures

For the server that has the HENNGE Directory Sync Tool installed, Amazon has provided certificates that are needed to be installed.
Please follow the [ Prerequisite ] manual first, then follow the manual accordingly to the version of the server that the HENNGE Directory Sync Tool was installed on.

This server certificate is used very commonly, and there are no issues or security reports related to this certificate.
The server will not require any down time on the server machine. (There will not be any restart of the server required.)

Prerequisite : Download the Certificate+

Certificate Installation Procedure (Windows Server 2008 R2)+

Certificate Installation Procedure (Windows Server 2012 / Windows Server 2012 R2)+

Certificate Installation Procedure (Windows Server 2016)+

4. Support Contact

We have opened special support window for issues regarding the HENNGE Directory Sync Tool updates.
Please utilize the following links to contact our support.

Support Form for Customers using Office365

Support Form for Customers using G Suite

          
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