This article gives instructions on how to correctly use the functionalities provided on the HENNGE Access Control User Console so that you are able to take advantage of all its features to the fullest extent. After reading this guide, you will be able to start using the features of HENNGE Access Control User Console such as changing passwords, OTP Settings, and HENNGE Secure Browser settings.
The guide contains three parts:
1) Changing Passwords
2) One-Time Password (OTP) Settings
3) HENNGE Secure Browser Settings
1) Changing Passwords
Step 1 - Log in to your Access Control User Console
https://ap.ssso.hdems.com/portal/yourdomain.com/login/
Step 2 - In the Access Control User Console, go to the top right menu to expand the menu and click "Change password".
Step 3 - Input the following three fields. Then, click "Submit".
A success notification will be shown as below.
2) One-Time Password (OTP) Settings
Step 1 - In the Access Control User Console, go to the top right menu and click on "OTP (One-Time Password) setting". Note that some users may not be able to change OTP settings due to access policies set by administrators.
Step 2 - In the "OTP (One-Time Password) setting" page, you can choose how to obtain a QR code from one of two methods:
1. Configure OTP via Smartphone
2. Configure OTP by email
Step 3 - If you select "Configure OTP via Smartphone", the page will be shown as below. You can use your smartphone to scan the QR code to authenticate your phone.
Step 4 - You can use any authenticator app you prefer. In this guide, we will use "Google Authenticator" app as an example. First, after launching the app, click on the "Set up account" button as shown below.
Step 5 - After clicking "Set up account", the barcode scanner will be launch automatically. Scan the QR code with the app.
Step 6 - After successfully scanning the QR code, you will obtain your OTP (One-Time Password).
Step 7 - Input the OTP to the TOTP digits in the User Console as shown below. After successful authentication, from now on, every time you are required to input OTP, you can now obtain the 6-digit OTP from the app.
Step 8 - If you wish to receive OTP by email, select the option "Configure OTP by email" and input your email address in the "New address" field, then click "Submit".
Step 9 - To get the 8-digit confirmation code, please check your email inbox.
3) HENNGE Secure Browser Settings
For instructions on how to operate the HENNGE Secure Browser Settings, please refer to this link :
Setting Up HENNGE Secure Browser (Smartphone)
Setting up HENNGE Secure Browser (PC)