(Full Manual) HDE Email Archive Initial Setup (for Office 365)

This manual will guide you on how to setup HDE Email Archive for Office 365:

1) Setup Journal Rules
     A) All users
     B) Only specific group of users 
2) Confirm Setup

 

1) Setup Journal Rules

Step 1 - Login to your Office 365 Admin account. Go to "Exchange admin center" => "recipients" => "contacts" => click on Add button "+" to add a new contact information.

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Step 2 - Create a new contact with the information below. Then click "Save".

Display name: NDR (or any other name of your choice)
Email address: ndr@journal.hdemail.jp

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Step 3 - Go to "compliance management" => "journal rules" => "Select address" for "undeliverable journal reports" as "ndr@journal.hdemail.jp".

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Select the contact you have just added "ndr@journal.hdemail.jp" and click "OK"

 

**Next, go to A) if you wish for all users emails to be archived, or skip to B) if you wish for only specific users emails to be archived.

 

A) Setup Journal Rules for All Users

Step 4 - In journal rules page, click on the Add button "+" to create a new journal rule.

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Step 5 - Input all the necessary information as shown below. For the field "*Send journal reports to:", please use the address "yourdomain@j01.hdems.com" that we have provided.

Step 6 - Repeat the same process but with a different address "yourdomain@j02.hdems.com"

After completing this step, you have now completed the initial setup of HDE Email Archive with Office 365. Please go down to 2) Confirm Setup to see how to confirm if the setup has been made properly.

 

B) Only specific group of users

Step 5 - You will need to create a Distribution group and add the users you wish for their emails to be archived. First, in the Exchange admin center, go to "recipients" => "groups" => click on Add button "+" => select "Distribution group"

Step 6 - Input the details of the Distribution Group accordingly. You can specify any name you wish.

 

Step 7 - Add all the specific Members into the Distribution list and Save the list.

Step 8 - Go back to journal rules setting page. In Exchange admin center, go to "compliance management" => "journal rules" => click on the Add button "+" to create a new journal rule.

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Step 9 - Input all the necessary information as shown below. For the field "*Send journal reports to:", please use the address "yourdomain@j01.hdems.com" that we have provided.

In the field "*If the message is sent to or received from...", click on "A specific user or group..." => select the Distribution Group that you have just created in the previous step.

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After complete the input, click "Save".

 Step 10 - Repeat the same process but with a different address "yourdomain@j02.hdems.com"

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After completing this step, you have now completed the initial setup of HDE Email Archive with Office 365. Please go down to 2) Confirm Setup to see how to confirm if the setup has been made properly.

 

2) Confirm Setup

Step 1 - After finished the Journal Rules setup above, send one test email to any email address of your choice.

Step 2 - Go back to Exchange admin center => go to "mail flow" => "message trace" => scroll down to the bottom and click "search" in order to trace check the test email you have just sent.

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 Step 3 - The Message Trace Results window will show up. Check on the most recent email logs. If the journal rules have been set up properly, you should be able to see extra two logs of test email being sent to "yourdomain@j01.hdems.com" and "yourdomain@j02.hdems.com" as shown below.

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*Note: It may take a while for the email log to be reflected in Office 365 Message Trace box. If you could not find the log of the test email you have just sent. Please wait for 5-10 minutes and refresh the message trace box to check the result.

You have now completed all the initial setup procedures of HDE Email Archive.

          
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