for Microsoft 365

1. How to Disable a rule and connector

1.1.　How to disable a rule

Login to Microsoft 365 with administrator privilege and go to [Admin] - [Exchange] - [mail flow] - [rules] and delete the rule for HENNGE Email DLP.
(The name of the rule depends on your setting, commonly we recommend "HENNGE Email DLP Rule", "HDE One Email DLP rule" or "HDE One 誤送信対策用ルール".)

 *If the rule name is different from the above, double click the rule for the details and confirm that the connector name in the "use the following connector..." section is the same as the connector name to be deleted in the next step "1.2. deleting a connector".
(This is mentioned in the attached reference sheet.)

1.2.　How to disable a connector

Login to Microsoft 365 with administrator privilege and go to [Admin] - [Exchange] - [mail flow] - [connectors] and delete the "Email DLP connector". ( "誤送信対策コネクタ" )

  *If the connector name is different from the above, please confirm that the hostname in the "Routing method" section is specified as "mo.xxx.hdemail.jp".
(This is mentioned in the attached reference sheet.)

2.　How to disable a connection filter

Login to Microsoft 365 with administrator privilege and go to [Admin] - [Exchange] - [protection] - [connection filter] and select [Default] and click [Edit] button.

Select [connection filtering], click the IP address you want to delete in the [IP Allow list] section,  click the delete icon (➖), and save the settings.
*Please check the attached reference sheet for the IP addresses that are to be deleted.

3.　How to disable an SPF record

Delete the HDE One SPF value from your SPF record.

Example)
Before deleting the SPF value:
v=spf1 include:spf.protection.outlook.com include:xxx.hdemail.jp ~all 

After deleting the SPF value:
v=spf1 include:spf.protection.outlook.com ~all 

Once the above procedures are completed, please contact our Customer Success Guide team.