Target
- Customers disconnecting from Email Archive in a Microsoft 365 environment
Purpose
- This page explains how to disconnect Microsoft 365 from Email Archive.
Notes
- The content of this article is based on the product as of May 2025 and may change without notice thereafter.
Procedure
1. Open Microsoft Purview.
https://purview.microsoft.com/ (external link)
2. Click [Settings] - [Data Lifecycle Management] - [Exchange (legacy)].
3. If "ndr@journal.hdemail.jp" is set as the [Undeliverable Journal Reports Recipient], click [Replace].
※ If a different email address is set, this undeliverable journal report removal step is unnecessary, so proceed to step 6.
4. After deleting the entered address, enter a fictitious address for your domain and click [Save].
※ Microsoft has previously advised that there is no method to delete the [Undeliverable Journal Reports Recipient], and there have been cases where setting a fictitious address was suggested.
5. Confirm that "Alternate mailbox has been saved." is displayed.
6. Click [Solutions] - [Data Lifecycle Management] - [Exchange (legacy)] - [Journal Rules].
7. Select and delete "HENNGE Journal Rule 1" and "HENNGE Journal Rule 2".
※ The Rule Name may differ, so please confirm that the journal report recipient is "xxx@j0x.hdems.com".