1. Supported OS / Browser

HENNGE Access Control / HENNGE Email DLP / HENNGE Email Archive / HENNGE Secure Transfer

※ HENNGE Secure Transfer and administration screens for other services are provided only for the PC version.

※ IE mode in Edge is not supported.

※ End of support for Internet Explorer 11 in HENNGE One

HENNGE Secure Browser / HENNGE Secure Browser Desktop

※ HENNGE Secure Browser will give priority to supporting the services needed in daily work: "Mail," "Calendar," "Contacts." Services other than these are not guaranteed to be fully supported. Also, some services are not provided by Microsoft 365 / Google Workspace web interface. To use these services on mobile devices, please download the Native APP.

HENNGE Lock

HENNGE Device Certificate（Including the Device Certificate import tool）

HENNGE Cloud Protection

HENNGE Directory Sync Tool

Please refer to the following articles.

Prerequisites Checks for HENNGE Directory Sync Tool

HENNGE Connect Agent

1. Windows: OS version must be currently supported by Microsoft.

※ As of May 2022, Windows Server 2012, 2012R2, 2016, 2019, and 2022 are eligible.

Support policy for previous versions when a new version is released

1. If you are using an earlier version described in this article, please update your version.

※ In principle, HENNGE does not intentionally prevent users from connecting to its services, but the quality of the experience of using HENNGE One may gradually deteriorate.

2. Policy regarding Old Generation after Release of New Generation

Browser

When a new version is released, support for the latest version starts simultaneously. The oldest supported version will no longer be supported.

OS

・Windows: We will inform you in advance.
・Chrome OS: Follow Google's Auto Update policy (AEU). For more information regarding the Auto Update policy, click here.
・iOS, iPadOS, watchOS, macOS, Android: The oldest supported version will no longer be supported. However, for these unsupported versions, there will have three month support buffer period after the "Supporting Start Day" set by HENNGE's latest version. 

3. As of May 2022, the supported OS versions are as follows

1. Windows: Windows 10 or Windows 11

2. macOS : macOS Big Sur 11, macOS Monterey 12, macOS Ventura 13

3. iOS : iOS 14, iOS 15

5. iPadOS : iPadOS 15, iPadOS 16

6. watchOS: watchOS 7, watchOS 8 

7. Android: Android 9, Android 10, Android 11, Android 12

2. Network

FQDN (URL)

The FQDN and port to allow access for each service are as follows.
Please configure the FQDN and port of your service and the communication permission settings for access.

※ When setting access permissions using a URL, enter "https://" at the beginning of the FQDN and "/*" at the end.
※ Wild card specification (FQDN including *) requires wild card permission settings because the FQDN to be communicated with changes dynamically.

IP Address

Since the HENNGE One service is operated using dynamically changing IP addresses, it is necessary to set access permission by specifying a range for all global IP addresses displayed at the link.

Please note that the list in the above link is subject to change without notice.

3. Single Sign-On

HENNGE Access Control

・SAML2.0 is supported
・NameID (user account information) in SAML authentication matches one of the user information items on HENNGE Access Control.
・Supports both or either SP-Initiated SSO / IdP-Initiated SSO
・Can handle "urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress" as NameIDFormat

4. Mail services

HENNGE Email DLP / HENNGE Email Archive

1. Exchange Online（※1）

2. Google Workspace Gmail Webmail Service for Business（※2）

※1. Microsoft 365, Exchange Online, Edge, and Active Directory are trademarks or registered trademarks of Microsoft Corporation in the United States and other countries.
※2. Google Workspace, Gmail webmail service, and Chrome are trademarks or registered trademarks of Google LLC in the United States and other countries.