for Google Workspace / for Microsoft 365

1. Supported OS / Browser

* We have confirmed the operation of Windows 11. For details, please refer to "HENNGE One services on Windows 11". (November 2, 2021)

[HENNGE Access Control] / [HENNGE Email DLP] / [HENNGE Email Archive] / [HENNGE Secure Transfer]

 << Reference>>
End of support for Internet Explorer 11 in HENNGE One

[HENNGE Secure Browser]

[HENNGE Lock]

[HENNGE Device Certificate] （Including the Device Certificate import tool）

(*1)As of March 2021, the behavior that Firefox can load HENNGE Device Certificates by changing a setting parameter of Firefox, is confirmed.
For details on how to change the Firefox settings, please refer to the announcement article.

【HENNGE Cloud Protection】

<<Support policy for an old version when a new version is released>>

[OS] (for HENNGE Device Certificate)
・Windows：In accordance with the Microsoft's policy.
・mac/iOS/android : The oldest of the supported versions will no longer be supported. However, that will be supported for three months from "Support Start Date" of the latest version determined by Cybertrust Japan Co., Ltd. (*1)

・Chrome OS : Complies with Google's Auto Update Expiration (AEU). For more information on Auto Update Policy, please refer to here.

(*1) Regarding the "Support Start Date" for each OS version, if you contact HENNGE Customer Success Guide, we will contact Cybertrust Japan Co., Ltd. to get the information and liaise with you once we get a response.
Please refrain from updating the OS on a user device until our response is delivered.  

[Browser]
Once a new version is released, support for the new version starts and at the same time, the oldest version of the supported versions will no longer be supported.

2.　SSO integration with other services

Please refer to the following article regarding being able to integrate Single-Sign-on with HENNGE Access Control.

Which services can Single Sign-on with Access Control?

3．Other restrictions

[ HENNGE One ]

In cases where you use a Web proxy or Web filtering feature, additional settings for access permission are required for each service.
Please refer to the following article for the details. 

What FQDN(URL) or IP address should be set for access permission when our company is using a Web proxy server and Web filtering software?

[ HENNGE Secure Browser ]

- Secure Browser aims to preferentially support viewing "Mail", "Calendar (Schedules)" and "Contacts" of Microsoft 365 / Google Workspace. Other functions and services are not fully guaranteed to work.  In addition, if you want to use services that are not provided for Microsoft 365 / Google Workspace mobile web interface(*), particular native applications are required.

- For HENNGE Secure Browser for Android, please note that attachments in a sending/receiving email on Outlook on the web cannot be viewed. 

* e.g. Hangout(Google Workspace), Skype for Business(Microsoft 365) and Teams(Microsoft 365)

[ HENNGE Email DLP ]

・Emails being sent internally (sending to domains provided to HENNGE）will not be filtered.

・In cases where you use a ZIP encryption feature, the filter will ZIP-encrypt attachments again even if ZIP-encrypted files are already attached. Please note that in this case, the email may be identified as an email with suspicious files and a recipient email server may reject the email.

・Supported Mail Services:
As listed below; provided however separate terms may apply depending on the service.

① Exchange Online(*1)
② Google Workspace, Gmail™ for Business Web Mail Service(*2)

*1. Microsoft 365, Exchange Online, Edge, Internet Explorer 11 and Active
Directory are trademarks or registered trademarks of US Microsoft Corporation in the United
States and other countries.
*2. Google Workspace, Gmail™ web mail service and Chrome are trademarks or
registered trademarks of US Google LLC in the United States and other countries

[ HENNGE Email Archive ]

・Supported Mail Services:
As listed below; provided however separate terms may apply depending on the service.

① Exchange Online
② Google Workspace, Gmail™ for Business Web Mail Service

[ HENNGE Device Certificate ]

If you login to an application that is not capable of loading Device Certificates, its access cannot be properly controlled.
Please refer to the following information regarding the applications for which we have confirmed Device Certificate compatibility.（As of July, 2018）

* The Microsoft 365 applications presuppose modern authentication.
* The Google Workspace applications presuppose Oauth authentication.
* Loading applications on iOS presuppose login via Microsoft Authenticator. （Test version 5.9.4）
* Figures in "[]" indicate test OS/app versions.
*[〇]…Loadable　[×]…Unloadable  [‐]…No application available

（１） Microsoft 365 applications

（２） Google Workspace applications