Supported environments for HENNGE One

for Google Workspace / for Microsoft 365

 

Please refer to the following information regarding supported environments for HENNGE One.

1. Supported OS / Browser

[HENNGE Access Control] / [HENNGE Email DLP] / [HENNGE Email Archive] / [HENNGE Secure Transfer]

  windows mac iOS android
OS Windows10 or later
(.NET Framework4.5 or later is required)
10.11 or later 10 or later 5 or later
Browser Two generations are including the latest version of the following browsers
(One major version shall be one generation)   
 Google Chrome
 Firefox
 Edge(Chromium-based)
 Google Chrome  
 Safari
 Firefox 
 Edge(Chromium-based)
 Google Chrome
 Safari
 Firefox  
 Edge(Chromium-based)
 Google Chrome  
 Firefox
 Edge(Chromium-based)


 << Reference>>
End of support for Internet Explorer 11 in HENNGE One

 

[HENNGE Secure Browser]

  windows mac iOS iPad OS android
OS Windows10 or later
(.NET Framework
4.5 or later is required)
 10.11 or later  11 or later
(As of November 27, 2019)
 13 or later   5 or later 

 

[HENNGE Lock]

  iOS iPad OS Apple Watch android
OS 12.1 or later  13 or later  6.1 or later 5 or later 

 

[HENNGE Device Certificate] (Including the Device Certificate import tool)

  windows mac iOS iPad OS android Chrome OS
OS  In accordance with the Microsoft's policy Three generations including the latest version
(One code name shall be one generation)
Three generations including the latest version
(One major version shall be one generation)
13 or later  Four generations including the latest version
(One code name shall be one generation)  
Three generations including the latest version
(One major version shall be one generation)
Browser Two generations including the latest version of the following browsers(One major version shall be one generation)

 Google Chrome
 Edge (for Windows10 only)
Firefox(*1)

 Google Chrome
 Safari 
 Firefox(*1) 
 Safari   Google Chrome   Google Chrome

(*1)As of March 2021, the behavior that Firefox can load HENNGE Device Certificates by changing a setting parameter of Firefox, is confirmed.
For details on how to change the Firefox settings, please refer to the announcement article.

 

<<Support policy for an old version when a new version is released>>

[OS] (for HENNGE Device Certificate)
・Windows:In accordance with the Microsoft's policy.
・mac/iOS/android : The oldest of the supported versions will no longer be supported. However, that will be supported for three months from "Support Start Date" of the latest version determined by Cybertrust Japan Co., Ltd. (*1)

・Chrome OS : Complies with Google's Auto Update Expiration (AEU). For more information on Auto Update Policy, please refer to here.

(*1) Regarding the "Support Start Date" for each OS version, if you contact HENNGE Customer Success Guide, we will contact Cybertrust Japan Co., Ltd. to get the information and liaise with you once we get a response.
Please refrain from updating the OS on a user device until our response is delivered.  

[Browser]
Once a new version is released, support for the new version starts and at the same time, the oldest version of the supported versions will no longer be supported.

2. SSO integration with other services

Please refer to the following article regarding being able to integrate Single-Sign-on with HENNGE Access Control.

Which services can Single Sign-on with Access Control?

 

3.Other restrictions

[ HENNGE One ]

In cases where you use a Web proxy or Web filtering feature, additional settings for access permission are required for each service.
Please refer to the following article for the details. 

What FQDN(URL) or IP address should be set for access permission when our company is using a Web proxy server and Web filtering software?

 

[ HENNGE Secure Browser ]

- Secure Browser aims to preferentially support viewing "Mail", "Calendar (Schedules)" and "Contacts" of Microsoft 365 / Google Workspace. Other functions and services are not fully guaranteed to work.  In addition, if you want to use services that are not provided for Microsoft 365 / Google Workspace mobile web interface(*), particular native applications are required.

- For HENNGE Secure Browser for Android, please note that attachments in a sending/receiving email on Outlook on the web cannot be viewed. 

* e.g. Hangout(Google Workspace), Skype for Business(Microsoft 365) and Teams(Microsoft 365)

 

[ HENNGE Email DLP ]

Emails being sent internally (sending to domains provided to HENNGE)will not be filtered.

・In cases where you use a ZIP encryption feature, the filter will ZIP-encrypt attachments again even if ZIP-encrypted files are already attached. Please note that in this case, the email may be identified as an email with suspicious files and a recipient email server may reject the email.

・Supported Mail Services:
As listed below; provided however separate terms may apply depending on the service.

① Exchange Online(*1)
② Google Workspace, Gmail™ for Business Web Mail Service(*2)

*1. Microsoft 365, Exchange Online, Edge, Internet Explorer 11 and Active
Directory are trademarks or registered trademarks of US Microsoft Corporation in the United
States and other countries.
*2. Google Workspace, Gmail™ web mail service and Chrome are trademarks or
registered trademarks of US Google LLC in the United States and other countries

 

[ HENNGE Email Archive ]

・Supported Mail Services:
As listed below; provided however separate terms may apply depending on the service.

① Exchange Online
② Google Workspace, Gmail™ for Business Web Mail Service

 

[ HENNGE Device Certificate ]

If you login to an application that is not capable of loading Device Certificates, its access cannot be properly controlled.
Please refer to the following information regarding the applications for which we have confirmed Device Certificate compatibility.(As of July, 2018)

* The Microsoft 365 applications presuppose modern authentication.
* The Google Workspace applications presuppose Oauth authentication.
* Loading applications on iOS presuppose login via Microsoft Authenticator. (Test version 5.9.4)
* Figures in "[]" indicate test OS/app versions.
*[〇]…Loadable [×]…Unloadable  [‐]…No application available

(1) Microsoft 365 applications

 image9.png


(2) Google Workspace applications

 image11.png

 

          
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