Target
Administrators who perform initial setup and operational management of HENNGE Email DLP are the target audience of this article.
Objective
This article explains how to search for filter history in HENNGE Email DLP.
Notes
1. The content of this article is based on product specifications as of July 2024 and may be subject to change without notice.
2. Actual screen confirmation and settings changes require administrator privileges for HENNGE Email DLP.
For information on setting up administrators, please refer to the following article.
Set up / Change Administrators
3. The URL of the HENNGE Email DLP management screen varies depending on the customer's tenant.
Example access URL: https://console.mo.hdems.com/#/admin/[Main Domain]
Detailed Explanation / Procedure
Searching for filter history in HENNGE Email DLP is done in the left menu of the HENNGE Email DLP management screen under [History] - [History].
Search Method
1-1. Enter the start date and time and end date and time, then click the [Magnifying Glass icon] to display the history for the specified period.
1-2. Click [Search Conditions] to specify conditions and search history.
Click [Show all search conditions] to display all search conditions.
・Period: Specify from "Last 24 hours," "Last 7 days," "Last 30 days," "Last week," "Last month," "Last 4 months." You can also specify a custom period by directly specifying the start date and time and end date and time.
・Envelope Sender: Specify by Envelope From address. Check [Exact match] for an exact match search, or leave unchecked for a partial match search.
・Envelope Recipient: Specify by Envelope To address. Check [Exact match] for an exact match search, or leave unchecked for a partial match search.
・From: Specify by Header From address. Partial match search.
・To: Specify by Header To address. Partial match search.
・Cc: Specify by Header Cc address. Partial match search.
・Subject: Specify by subject. Partial match search.
・Attachment: Specify from "Both," "With attachment," "Without attachment."
・Attachment Processing: (When "Attachment" is selected: With attachment only) Specify from "Send as is," "ZIP encryption," "HENNGE Secure Download."
・Attachment Filename: (When "Attachment" is selected: With attachment only) Specify the attachment filename. Partial match search.
・Filter: Specify filter application status as "All," "Applied," "Not Applied."
・Rule Group Name: Specify the applied rule group name. Search is partial match.
・Rule Name: Specify the applied rule name. Search is partial match.
・Action: Specify the applied action from "All," "Send," "Delete," "Hold," "Approval Request."
Confirmation Method
1. Select the target email from the search results.
Items
*Note that items that cannot be analyzed in HENNGE Email DLP may not be displayed.
Basic Information
・Date and Time: Displays the date and time the target email was sent.
・Message ID: Displays the message ID of the target email.
・Mail ID: Displays the mail ID of the target email. *Internal ID of HENNGE Email DLP.
・Sender: Displays the Envelope From address of the target email.
・Recipient: Displays the Envelope To address of the target email.
・Size: Displays the message size, including the body, attachments, etc., of the target email.
Message
・Subject: Displays the subject of the target email.
・From: Displays the sender of the target email.
・To: Displays the recipient of the target email.
・Cc: Displays the Cc of the target email.
・Attachment: Displays information about attachments of the target email.
Filter
・Action: Displays the action taken as a result of filtering.
Selecting the displayed action opens a new tab displaying the applied filters from [Filter Definitions].
Even if "Encryption" is included in "Action", encryption may not be performed depending on the encryption policy definition.
To check the encryption application status, please refer to the "Attachment Processing (ZIP Encryption)" section of this article or the [File] - [History] menu on the user interface.
Confirm Files Sent by HENNGE Secure Download or ZIP encryption
・Rule Group Name: Displays the rule group name applied to the target email.
Selecting the displayed rule group name opens a new tab displaying the applied rule group from [Rule Group Definitions].
・Rule Name: Displays the rule name applied to the target email.
Selecting the displayed rule opens a new tab displaying the applied rule from [Rule Group Definitions].
・Current Status: Displays the status (Sent / Temporarily Held / Awaiting Approval / Approved / Deleted, etc.) of the target email resulting from filtering.
Selecting [Details] displays the processing date and time and the processor.
・Delivery Result: Displays the delivery result of the email.
Selecting [Details] displays the processing date and time and the recipient.
For the status of "Delivery Result," only the delivery status to the destination server can be confirmed.
Even if the status shows "Success" or "Sent successfully", the message may not have reached the recipient if it passed through multiple servers before reaching the recipient.
In that case, please contact the administrator of the server listed in the delivery destination.
Attachment Processing (HENNGE Secure Download)
・Processing Method: Indicates that it was sent via HENNGE Secure Download.
・Current Status: Displays the status of the download URL (Valid / Expired / Invalid).
・Creation Date: Displays the date and time when the download URL was created.
・Expiration Date: Displays the expiration date of the download URL.
・Total File Download Count: Displays the total number of times each file has been downloaded.
・File: Displays the attached file name, size, download count, and download button.
Selecting [Stop Link] allows administrators to invalidate the download URL.
Attachment Processing (ZIP Encryption)
・Processing Method: Indicates that it was sent via ZIP encryption.
・Type Name: Displays the applied encryption type.
・Date and Time: Displays the date and time when ZIP encryption was performed.
・ZIP File Name: Displays the name of the ZIP file created when ZIP encryption was performed.
・ZIP File Size: Displays the size of the ZIP file created when ZIP encryption was performed.
・Password: Displays the password set when ZIP encryption was performed.
・Encrypted File Name: Displays the filename of the attachment file that was encrypted with ZIP encryption.