Target

This article applies to administrators who perform the initial setup of HENNGE Email DLP or operational management.

Purpose

This article describes how to search filtering history on HENNGE Email DLP.

Cautions

1. The content of this article is based on product specifications as of June 2023 and is revised accordingly without advanced notice.

2. HENNGE Email DLP administrator authority is required to view the actual screen and change settings.
Please refer to the following article for details on how to set up an administrator.

Setup/Change the Administrator

3. The URL for the HENNGE Email DLP administration page will vary depending on the customer's tenant. Access URL e.g. : https://console.mo.hdems.com/#/admin/[ main domain ]

Procedures

Filter History-related settings can be found by logging into HENNGE Email DLP with an administrator account. Click [Filter] - [History] on the left menu.

How to search

1-1. Enter the Date Range and click on the magnifying glass icon.

1-2. Click on [Conditions] to search the history by specifying criteria.
        If you click on [Show fewer conditions], all search criteria will be shown.

• Filter range : Select from [Last 24 hours],[Last7 days],[Last 30 days],[Last week],[Last month], or [Last 4 month]. You can also specify a custom period by directly specifying start and end dates/times.
• Envelope From: Specify an envelope From address. If [Exact Match] is checked, exact match will be performed. If not, partial match will be performed.
• Envelope To: Specify an envelope To address. If [Exact Match] is checked, exact match will be performed. If not, partial match search will be performed.
• Header From : Specify a header From address. Partial match search will be performed.
• Header To: Specify a header To address. Partial match search will be performed.
• Header Cc: Specify a header Cc address. Partial match search will be performed.
• Subject: Specify a subject. Partial match search will be performed.
• Attachments : Select from "both", "with attachment", or "without attachment".
• Attachment Rule : (Only when "Attachments"is selected as "Has attachments") Select [Send unmodified][ZIP Encryption], or [HENNGE Secure Download].
• Attachment Name:(Only when "Attachments"is selected as "Has attachments") Select an attached file name. Partial match search will be performed.
• Filters : Specify whether the filter is applied or not by selecting from "All", "Applied", or "Not applied".
• Rule Group Name: Specify the applied rule group name. Partial match search will be performed.
• Rule Name : Specify the applied rule name. Partial match search will be performed.
• Action : Specify an applied action by selecting from [All],[Send],[Delete],[Suspend] or [Request Approval]

How to confirm

1. Click on a target email from the search results.

Results

Basic Data:

・Date: Displays the date and time when the email was sent.

・Message ID: Displays the message ID of the email.

・Email ID: Displays the email ID of the email. ※ Internal ID of HENNGE Email DLP.

・Sender: Displays envelope address [From] of the email.

・Recipient: Displays envelope address [To] of the email.

・Size: Displays the message size, including the attachment file and email body. 

Email:

・Subject: Displays the subject of the email.

・From: Displays the sender of the email.

・To: Displays the recipient of the email.

・Cc: Displays the Cc of the email.

・Attachment: Displays attachment file information of the email.

Filter:

・Action: Shows the actions taken as a result of the filtering. 
Open the [View Filter] tab by clicking the Action's link.

Even if "Encrypt" is displayed in the "Action" section, the email will not be encrypted if the encryption policy excludes encryption.
In this case, please refer to the article "Attachment Handling (for ZIP encryption)" or the [Encryption] - [History] menu on the User Console to check the actual encryption status. 

Confirmation of ZIP Encryption History

・Rule Group Name: Shows the name of the Rule Group applied to the target email. 
Check out the applied [Rule Group] by clicking the link. 

・Rule Name: Shows the name of the Rule applied to the target email. 
Check out the [ View Rule] tab by clicking the link.

・Current Status: Shows the filtering result of the target email, including status (SENT/SUSPEND/PENDING APPROVAL/APPROVED/DISCARDED etc ).
Select [Details] to view the Status, Date and Operator.

・Delivery Result: Shows delivery result of the email. 
Select [Details] to view processing dates and delivery addresses.

Regarding the [Delivery Result], only the destination server's delivery status will be displayed.
Note that there is still a possibility that a recipient has not received an email even if its status is "Completed", as in cases where the email goes through multiple servers before delivering it to the recipient.
In such instances, please get in touch with an administrator of a server mentioned in the "Relay" section.

Attachments Handling(HENNGE Secure Download):

・Method: Displays the download method of the attachment file.

・Current Status: Displays the status of the download URL (ACTIVE / EXPIRED).

・Created: Displays the created date of the Download URL.

・Expiry: Displays the expiration date of the download URL.

・Total Downloads: Displays the total number of downloads for each file.

・Files: Displays the attached file name, size, number of downloads, and download button.
The administrator can disable the download URL by selecting the [Disable all links]. 

Attachments Handling(ZIP encryption):

・Method: Displays the file was sent with ZIP encryption method. 

・Type Name: Displays the applied encryption type name. 

・Time: Displays the date and time of the ZIP encryption handling. 

・ZIP File Name: Displays the name of the ZIP file created by the ZIP encryption handling.

・ZIP File Size : Displays the ZIP file size created by the ZIP encryption handling.

・Password: Displays the password that was set when the ZIP encryption process was performed.

・Encrypted File Name: Displays the attached file name subject to ZIP encryption.

Reference

・HENNGE Email DLP Admin Manual