Target
- HENNGE Email DLP administrators
Purpose
- This article explains how to search the filter history in HENNGE Email DLP.
Notes
- This article is based on the product specifications as of October 2024 and may change without notice.
- Administrator privileges for HENNGE Email DLP are required to verify the actual screen or change settings.
Please refer to the following article for how to set up an administrator.
Setting Email DLP Administrator Privileges - Please refer to the following article for how to access the administration screen.
How to Access the HENNGE Email DLP Management Console
Procedure
1. Access [History] - [Filter History] from the left menu of the HENNGE Email DLP administration screen.
2. Enter the start and end timestamps, then click the [Magnifying Glass Icon] to view the history for the specified period.
3. Click [Conditions] to search the history by specifying conditions.
Click [Show more conditions] to display all search conditions.
4. Select the target email from the search results.
Items (Advanced Search)
The items that can be used in search conditions are as follows.
・Filter range: Specify from "Last 24 hours," "Last 7 days," "Last 30 days," "Last week," "Last month," or "Last 4 months." You can also specify a custom period by directly specifying the start and end timestamps.
・Envelope From: Specify with the Envelope From address. Check [Exact Match] for an exact match search, or leave unchecked for a partial match search.
・Envelope To: Specify with the Envelope To address. Check [Exact Match] for an exact match search, or leave unchecked for a partial match search.
・Header From: Specify with the header From address. Partial match search.
・Header To: Specify with the header To address. Partial match search.
・Header Cc: Specify with the header Cc address. Partial match search.
・Subject: Specify the subject. Partial match search.
・Attachments: Specify from "Both," "Has attachments," or "No attachments."
・Attachment Rule: (Only when "Attachment": Has attachments is selected) Specify from "Send as is," "ZIP Encryption," or "HENNGE Secure Download."
・Attachment Name: (Only when "Attachment": Has attachments is selected) Specify the attachment name. Partial match search.
・Filters: Specify whether the filter is applied from "All," "Applied," or "Not applied."
・Delivery Status: Specify the delivery status from "All," "Sent," or "Failed (Permanent Error)."
・Rule Group Name: Specify the applied rule group name. The search is a partial match.
・Rule Name: Specify the applied rule name. The search is a partial match.
・Action: Specify the applied action from "All," "Send," "Delete," "Suspend," or "Request Approval."
Items (Search History)
* Items that cannot be analyzed by HENNGE Email DLP may not be displayed.
Basic Data
・Date: The timestamp when the target email was sent is displayed.
・Message ID: The message ID of the target email is displayed.
・Mail ID: The email ID of the target email is displayed. ※ This is an internal ID of HENNGE Email DLP.
・Sender: The Envelope From address of the target email is displayed.
・Recipient: The Envelope To address of the target email is displayed.
・Size: The message size including the body, attachments, etc., of the target email is displayed.
Message
・Subject: The subject of the target email is displayed.
・From: The sender of the target email is displayed.
・To: The recipients of the target email are displayed.
・Cc: The Cc of the target email is displayed.
・Attachment: Information about the attachments of the target email is displayed.
Filter
・Action : The action taken on the filtered results is displayed.
Selecting the displayed action opens a new tab showing the applied filter in [Filter Definition].
Even if "Encryption" is included in "Action," encryption will not occur if it is excluded by the encryption policy definition.
You can check the encryption status in "Attachment Rule (in the case of ZIP encryption)" in this article or from the [Files] - [History] menu on the user screen.
Check files sent with HENNGE Secure Download or ZIP encryption
・Rule Group Name : The name of the rule group applied to the target email is displayed.
Selecting the displayed rule group name opens a new tab showing the applied rule group in [Rule Group Definition].
・Rule Name : The name of the rule applied to the target email is displayed.
Selecting the displayed rule opens a new tab showing the applied rule in [Rule Group Definition].
・Current Status : The state (sent / temporarily on hold / pending approval / approved / deleted, etc.) of the filtered email is displayed.
Selecting [Action details] displays the processing timestamp and the processor.
Delivery Status
・Delivery Result : The delivery result of the email is displayed.
Selecting [Action details] displays the processing timestamp and the destination.
Regarding the status of "Delivery Result," only the delivery status to the destination server can be confirmed.
If multiple servers are passed through before reaching the recipient, the status may show "Success" or "Sent successfully" even if it has not reached the recipient.
In such cases, please contact the admin of the server listed as the destination.
Attachment Rule (in the case of HENNGE Secure Download)
・Method: Displays a message indicating that the attachment was sent via HENNGE Secure Download.
・Current Status: Shows the status of the download URL (active, expired, or disabled).
・Creation Date: Displays the timestamp when the download URL was created.
・Expiration Date: Displays the expiration date of the download URL.
・Total File Downloads: Shows the total number of times the files have been downloaded.
・Files: Displays the attached file name, size, download count, and a download button.
Selecting [Disable link] allows the admin to disable the download URL.
Attachment Rule (in the case of ZIP encryption)
・Method: Indicates that the file was sent with ZIP encryption.
・Type Name: Displays the applied encryption type.
・Time: Shows the timestamp when the ZIP encryption process was performed.
・ZIP File Name: Displays the name of the ZIP file created during encryption.
・ZIP File Size: Displays the size of the ZIP file created during encryption.
・Password: Shows the password set during the ZIP encryption process.
・Files: Displays the name of the attachment encrypted as a ZIP file.