[Email DLP] Procedure for Disabling (Google Workspace)

Overview

• This article describes the procedure for disconnecting Google Workspace from Email DLP.

Notes

1. If you also wish to disconnect Email Archive when disconnecting Email DLP, please refer to the following article:
   [Email Archive] Disconnect Procedure (Google Workspace)
   ※ If your Setup differs from that described in the linked article, please contact HENNGE One Technical Support. 
2. For information on how to access the Email DLP management screen, please refer to the following article:
   Accessing Method to Email DLP Management Console

Procedure

Discard Forwarding Setup

1. Log in to the Google Workspace Admin console, then navigate to [Apps] - [Google Workspace] - [Gmail] - [ Email Routing Setup] from the left-side menu.

2. Remove "Forwarding for HENNGE Email DLP" from the [Email Routing Setup] section.
   ※ Please note that the registered name may differ depending on your environment.
   ※ Be sure to carefully Confirm the Email Routing Setup to be removed. This will affect email delivery.
   As a precaution, when removing the Setup, open Details in Edit and Confirm that the route used by [Registered Users] matches the host described in the "Discard Host" procedure below.

   

Discard Host

1. From the left-side menu of the Google Workspace Admin console, navigate to [Apps] - [Google Workspace] - [Gmail] - [ Host].

2. Remove the host for Email DLP from the [Host] section.
   The Target host differs depending on the customer and will be one of the following:

   • mail.oz.hdemail.jp
   • mo.[customer identifier].hdemail.jp
   • gwsmtp.mo.hdems.com

   ※ Even if the name differs, it is a Target for removal if the host matches.
   If the host currently being configured does not match, please contact HENNGE One Technical Support.

   

Discard More Link

※ No action is required if you have not configured a More link.
Log in to the Google Workspace Admin console, and remove the Target service link, if any, from [Apps] - [Google Workspace Marketplace apps] - [Apps list].

Discard SPF Record

1. Remove the Email DLP SPF record (bold portion) added to the DNS server for the Domain in use.
(Example)
Before change
v=spf1 include:_spf.google.com include:xxx.hdemail.jp ~all
or
v=spf1 include:_spf.google.com include:spf.mta.hdems.com ~all

After change
v=spf1 include:_spf.google.com ~all

Deactivate DKIM

If DKIM Setup has been configured in Email DLP, follow the procedure below.

1. Access the Email DLP management screen and select [Tenant Settings] - [DKIM].

   

2. From Active Selector Name, click [deactivate] for the enabled Selector.

   

3. Remove the TXT record corresponding to the Selector for which [deactivate] was selected from the DNS server.
   ※ The value of the TXT record to be removed can be Confirmed from [Tenant Settings] - [DKIM] on the Email DLP management screen.

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This article has been automatically translated from the original Japanese version for your convenience.
While we strive to ensure accuracy, we cannot guarantee its reliability or completeness.

In the event of any discrepancies or questions regarding the content, the official Japanese version shall prevail.