Use email to receive OTP(One-Time Password) token

Target

To user to wants to receive OTP token by email.

Purpose

Get OTP token through email. 

Caution

1.The screen will show differently depends on your phone model and OS version.

2.This article was written on Sep 2109. We will announce if there are any changes in the future.

Procedure

1.Please go to HENGNE Access Control User Portal.

Your tenant url should be like:  https://ap.ssso.hdems.com/portal/<yourdomain>/login/
※ < yourdomain > will be customer domain (the domain written in contract)

1.png

2.Please choose "OTP(One-Time Password) settings"

Screen_Shot_2019-09-27_at_16.30.52.png

3. Select "Configure OTP by email"Screen_Shot_2019-09-27_at_17.17.08.png

4. Please write down your email address to receive the OTP token and then click submit.

Screen_Shot_2019-09-27_at_17.19.32.png

5. Please open your email box and check the OTP token.

Screen_Shot_2019-09-27_at_17.24.12.png

6. Input your OTP token and then submit.

Once you successfully finished the initial setting, the screen will return to the OTP settings page on step 3.

※1 You need to input the token in order to finish the initial setting.

※2 If you made a mistake of the token, please go back to step 3 and do it one more time.  

Screen_Shot_2019-09-27_at_17.25.52.png

          
Was this article helpful?

Frequently Asked Questions (FAQs)