Use application to receive OTP(One-Time Password)

Target

For users who apply OTP (one-time passwords) in their applications.

Purpose

 Install the OTP application for HENNGE Access Control user.

Caution

1.The screen will show differently depends on your phone model and OS version.

2.This article was written on Sep 2109. We will announce if there are any changes in the future.

Procedure

1. Please go to HENNGE Access Control User Portal.

Your tenant url should be like https://ap.ssso.hdems.com/portal/<yourdomain>/login/
※ < yourdomain > will be customer domain (the domain written in contract)

1.png

2. Choose OTP(One-Time password) Settings

Screen_Shot_2019-09-27_at_16.30.52.png

3. Select "Configure OTP"

Screen_Shot_2020-10-06_at_15.42.23.png

4. Select the suitable device.

Screen_Shot_2020-10-06_at_15.42.29.png

5. Scan the QR-code to download the "HENNGE Lock" OTP App or use your own choice of OTP App.

Screen_Shot_2020-10-06_at_15.42.43.png

6. Install HENNGE Lock on your smartphone.

You can use HENNGE Lock or any other 3rd party OTP App of your choice (e.g. Google Authenticator).

HENNGE Lock (iPhone)

HENNGE Lock (Android)

Image_from_iOS__10_.png

7. Click on "Next" to continue the setup of OTP.

Screen_Shot_2020-10-06_at_15.42.50.png

8. A QR-code will show on this page.

Screen_Shot_2020-10-06_at_15.42.56.png

9. Please open the OTP Generator and read the QR-code on step 6.

10. The OTP will show the password like the picture below.

Image_from_iOS__11_.png

11. Input the token and then submit (Only if you are not using HENNGE Lock)

Once you successfully finished the setting, the screen will go back to OTP Settings in step 3.

※1 You need to input the token in order to finish the initial setting.

※2 If you made a mistake with the token, please go back to step 3 and do it one more time.

Screen_Shot_2020-10-06_at_15.43.05.png

          
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