Question

How do I force users to logout from Access Control?

Answer

This is a newly released feature since March 2019.

In order to force log out a specific user from HENNGE Access Control Single-SignOn (SSO) service, an administrator must log on to the HENNGE Access Control Admin Console and follow the following procedures.

1. Access the "Users" menu.

2. Click on the "Pencil" icon on the right.

3. Click on the "Logout" button.

Caution

In the case of SSO services, other services may not necessarily be logged out automatically. The only service you can log out of a user using the above procedures is the HENNGE Access Control service. To log out users from other services such as Microsoft 365 or Salesforce, please refer to the instructions for each service.