[File DLP] Check and Modify Connected Services

Target

• Administrators using File DLP

Purpose

• This explains the procedure to check or modify the settings of services integrated with File DLP.

Notes

1. The content of this article is based on the product specifications as of October 2025 and may be subject to change without notice.
2. For information on how to access the File DLP Administration, please refer to the article below.
   [File DLP] How to log in to the Administration

Procedure

1. From the left menu of the File DLP Administration, access [Connected Services].
   
2. A list of connected services will be displayed, click on the Service Name you want to check the details of.
   
3. The overview of the service will be displayed.
   ※ By clicking Action in the upper right, you can modify the service name or delete the integrated service.
   

4. The "Integrations" tab displays the integration status with the service.

   ※ By clicking the [Change] button, you can integrate with or disconnect from the service.
   For details, please refer to the articles below.
   [File DLP] Integration settings with various services
   [File DLP] Disconnecting from a service

   

5. The "Users" tab displays the users of the connected service.
   

6. The "Drives" tab displays the drives synced from the connected service and their sync status.
   ※ If the "SYNC STATUS" is displayed as "No Access", please refer to the article below.
   [File DLP] What to do when the drive sync status is "No Access"?
   ※ The "LAST SYNCED AT" date is updated when access occurs to the target drive from File DLP.
   Therefore, the date may be updated even if there are no updates to the drive itself (such as file creation, role changes, etc.).
   ※ The "Syncing" sync status indicates that the sync connection between File DLP and the groupware is continuing without errors. Please note that it does not only indicate the completion of the sync, so even if "Syncing" is displayed, data retrieval in File DLP may not be complete.