2-Step Verification setup on HENNGE Cloud Protection


This article is for admin customers who perform the initial setup and operational management of HENNGE Cloud Protection


This procedure explains how to set up the 2-step Verification for logging in to HENNGE Cloud protection service.

This procedure is not a mandatory requirement for implementing the service.

Please apply this procedure according to your company's tenant security policy.


1. The content of this article is based on product specifications as of October 2022 and is revised accordingly without advanced notice.

2. HENNGE Cloud Protection administrator privileges are required for viewing the actual admin screen (or admin UI).

3. Please find the URL of HENNGE Cloud Protection admin UI (or admin screen) and login information from the email sent by the onboarding guide.
Email subject: Contact for HENNGE Cloud Protection login information

4. The display UI screen may differ depending on your device's OS, versions, and module.


1.  Access to the HENNGE Cloud Protection Admin Console

1.1. Access to HENNGE Cloud Protection Admin Console.


2. Enabling 2-Step Verification

2.1. Open [ My settings ] page, the procedure as below:

How to Confirm the Account Information

2.2. Click  [ Set up 2-Step Verification ].


2.3. Click [ Change ] on the right side of [ 2-Step Verification ].


2.4. Click [ Set up ] under the [ Turn on 2-Step Verification ] section.


2.5. Read the QR code displayed on the screen by the authentication application.


The HENNGE Lock Authenticator App setup guide as below:

1. Start HENNGE Lock Authenticator App on your Mobile Device.

2. Click [ ︙ ] on the top right of your HENNGE Lock App.

3. Click  [ Add New OTP ].

4. Read the QR code displayed in step 2.5 above.

2.6. Enter the 6-digit code displayed in the Authenticator App, which is obtained from Step 2.5 to [ Enter the code that the app generates: ],  and click [ Turn on ].


2.7. The message [ 2-Step Verification is on. Remember to print recovery codes ] will display after completing the setup successfully.

※ Please secure your recovery codes.


3. Disable 2-Step Verification

3.1. Open [ My settings ] page and click [ Set up 2-Step Verification ].


3.2. Click [ Change ] on the right of the [ 2-Step Verification ].


3.3. Click [ Turn off ] on the right of the [ 2 Step Verification is currently ].


3.4. Click  [ Turn off ].


3.5. The message [ 2-Step Verification is turned off ] will be displayed at the center of your screen after completing the setup successfully.


3.6. Click [ Back ] and close the window.

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