Disable Protection of Mailboxes


Disable the protection to mailboxes in Exchange Online of Microsoft 365 tenants added to HENNGE Cloud Protection.
Please note that this item is not required to install or start using HENNGE Cloud Protection.


1. The display UI screen may differ depending on your device's OS, versions, and module.

2. The content of this article is based on product specifications as of October 2022 and is revised accordingly without advanced notice.


1. Accessing HENNGE Cloud Protection Admin Console

1.1. Access the following URL for the HENNGE Cloud Protection Admin Console.

If you want to know how to access the Admin Console, please refer to the following article.

Access HENNGE Cloud Protection Admin Console

1.2. Click on the [ COLLABORATION PROTECTION ] - [ Cloud Services ] on the left menu.


2. Disable Protection of Mailboxes

2.1. Click on the Number displayed in the [ Exchange ] column.


2.2. Click on the [ Customize my protection ] option and click on the [ Save ] at the bottom of the page.


2.3. Click on the checkboxes of the mailboxes that you want to disable the protection and click on the [ Turn off Protection ] at the bottom of the page.


2.4. Make sure that the status of those mailboxes has been changed to [ Unprotected ].


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