Question
Please tell me how to exclude emails from specific email addresses or websites from protection in Cloud Protection.
Answer
You can do this by using the [Trusted Senders] setting in the Policy Settings of the Cloud Protection Administration.
* For instructions on how to access the Administration, please refer to the following steps.
How to access the Cloud Protection Administration
How to exclude specific email addresses from scanning
From the menu on the left side of the screen, go to [COLLABORATION PROTECTION] – [Policy].
Select the policy name you want to edit.
Display the [Exchange] – [General] menu.
Change the [Trusted Senders] setting to [On].
Enter the sender email addresses or domains you want to exclude from processing in [Trusted Sender Email Address] or [Trusted Sender Domain], and click [Save].
When the message "Saved" appears at the bottom of the screen, the process is complete.
How to exclude specific websites from scanning
From the menu on the left side of the screen, go to [COLLABORATION PROTECTION] – [Policy].
Select the policy name you want to edit.
Display the [Exchange] – [URL Scan] menu.
Change the [Trusted Websites] setting to [On].
Enter the addresses you want to exclude from processing in [Website], and click [Save].
When the message "Saved" appears at the bottom of the screen, the process is complete.