[Email DLP] Checking Pending Emails

Overview

• This article explains how to check and perform actions (such as send, deactivate, or delete) on suspended emails in Email DLP from the Email DLP user screen.

Notes

1. The content of this article is based on the product specifications as of June 2026 and may be changed without prior notice.
2. For instructions on how to access the user screen, please refer to the following article.
   [Email DLP] How to log in to the user screen
3. If you deactivate an indefinitely suspended email or a time-limited suspended email (such as 10 minutes suspension) from the My suspended emails screen, and take no further action to send or delete, the email will be automatically deleted 10 days after it was sent.
   What happens to My suspended emails/Team suspended emails/Approval emails left unattended in Email DLP?

Table of Contents

• Checking Suspended Emails
• Field Descriptions
• Action
  • Send Suspended Email
  • Deactivate Suspended Email
  • Delete Suspended Email
  • Download Suspended Email
  • Check Attachments

Procedure

Checking Suspended Emails

1. From the left menu of the Email DLP user screen, go to [Suspension] – [My suspended emails] and select the target email.

For details on each field, please refer to the following article.
[Email DLP] What fields can be checked on the user screen?

Action

Send Suspended Email

1. To send a suspended email, click [Send].

Deactivate Suspended Email

1. To deactivate a suspended email, click [Deactivate].
   By using [Deactivate], you can prevent the email from being sent automatically after the specified time.
   After deactivation, the email will remain suspended until you either [Send] or [Delete] it.
   If no action is taken after deactivation, the email will be automatically deleted after 10 days.
   * The email body cannot be edited.
   If you need to edit the email, please delete it and resend it from Microsoft 365 (Exchange Online) or Google Workspace (Gmail).

Delete Suspended Email

1. To delete a suspended email, click [Delete].
   * Deleted emails cannot be restored. If you need to send the email, please resend it from Microsoft 365 (Exchange Online) or Google Workspace (Gmail).

Download Suspended Email

1. To download a suspended email, click the Download button.
   The email will be downloaded in eml format.

Check Attachments

1. To check attachments, click the view icon (left in red frame) or the download icon (right in red frame) for the target file.
   * Behavior may vary depending on the OS.
   * Not all files are supported for preview.