Overview
This article explains how team members can view and perform actions (such as sending and discarding) on suspended emails on the Email DLP Users screen for Users who use the Team suspended emails feature in Email DLP.
Notes
- The content of this article is based on the product specifications as of August 2026, and is subject to change without notice.
- For information on how to access the Users screen, please refer to the following article.
[Email DLP] How to Log In to the Users Screen - In order to use the Team suspended emails feature, the Team suspended emails settings must be configured in advance by your company's Administrator.
- For Team suspended emails that are suspended indefinitely (as opposed to being suspended for a set period, such as 10 Minutes), if no send or discard action is taken and 10 days have passed since the email was sent from the mailer, etc., the email will be automatically discarded.
※ Emails that have been deactivated will also be automatically discarded if 10 days have passed since the email was sent from the mailer, etc.
What happens to placed My Mail / Team Mail / Approval Mail in Email DLP?
Procedure
In Email DLP, members of the same team can view and operate emails sent by predefined team members.
Checking Team suspended emails
On the Email DLP Users screen, click the target email from the left-hand menu under ［Suspension］－［Team suspended emails］.
For details on the displayed items, please refer to the following article.
[Email DLP] What Email Items Can Be Viewed on the User Screen?
Action
Sending an email
To send a suspended email, click ［send］.
Check the confirmation pop-up and click ［send］.
Deactivating an email
To Deactivate a suspended email, click ［to］.
Using ［to］ allows you to prevent the email from being automatically sent even after the specified time has elapsed.
After deactivation, the email will remain suspended until you either ［send］ or ［Discard］ it.
If no action is taken after deactivation, the email will be automatically discarded after 10 days.
※ The Email body cannot be edited.
If editing is required, please discard the email and resend it from Microsoft 365 (Exchange Online) or Google Workspace (Gmail).
Enter a Comment if needed, and click ［to］.
If configured in advance by an Administrator, the entered Comment will be included in the Notification sent to the Sender.
Discarding an email
To Discard a suspended email, click ［Discard］.
※ Discarded emails cannot be restored. If you need to send the email, please resend it from Microsoft 365 (Exchange Online) or Google Workspace (Gmail).
Enter a Comment if needed, and click ［Discard］.
If configured in advance by an Administrator, the entered Comment will be included in the Notification sent to the Sender.
Downloading an email
To download a suspended email, click the download button with the down arrow icon.
The email will be downloaded in eml format.
Checking Attachments
To check Attachments, click the view icon (the eye icon on the left within the red box) or the download icon (the down arrow icon on the right within the red box) on the target file.
※ Behavior may vary depending on the OS.
※ Not all Files are supported for Preview.
Translation Disclaimer
This article has been automatically translated from the original Japanese version for your convenience.
While we strive to ensure accuracy, we cannot guarantee its reliability or completeness.
In the event of any discrepancies or questions regarding the content, the official Japanese version shall prevail.