Checking emails under approval

Target

Users who use the approval function in HENNGE Email DLP are the target of this article.

Purpose

This article explains how senders can check emails that have been submitted for approval in HENNGE Email DLP using the user interface.

Notes

1. The contents of this article are based on product specifications as of June 2024 and are subject to change without notice.
2. Please refer to the following article for how to access the user interface.
Log in to HENNGE Email DLP
3. The approval function must be set by the administrator.
4. If no approval or rejection action is taken for emails submitted for approval within 10 days of submission, they will be automatically deleted.
What happens to my mail/team mail/approval mail left unattended

Table of Contents

1. Check Emails Pending Approval

2. Item Description

3. Operations

3.1. Delete Emails Pending Approval

3.2. Download Emails Pending Approval

3.3. Check Attachments

4. Usage Example

Procedure

In HENNGE Email DLP, approvers can approve or reject emails sent by predefined senders.

1. Check Emails Pending Approval

Click the relevant email from the left menu [ Approval Tray ] - [ Pending Approval ] in the HENNGE Email DLP user interface.

Pending Approval Menu.png

2. Item Description

Pending Approval Item Description.png

Rule Group Name : Displays the name of the applied rule group.
Rule Name : Displays the name of the applied rule.
Hold Date and Time : Displays the date and time the email was put on hold.
Recipient : The actual recipient address to which the email is sent.
※ It may differ from the To, CC, BCC in the email header.
From : Displays the sender (Header From).
To : Displays the recipient set in To.
Cc : Displays the recipient set in Cc.
Bcc : Displays the recipient set in Bcc.
Size : Displays the message size.
Attachments : Displays the attachment names.
Click [ Show All ] to display a list of attachments.

3. Operations

3.1. Delete Emails Pending Approval

To delete an email pending approval, click [ Delete ].
No confirmation screen will be displayed.
※ Deleted emails cannot be undone. If you need to send them, please resend from Microsoft 365 or Google Workspace.

Delete Pending Approval Email.png

3.2. Download Emails Pending Approval

Emails pending approval can be downloaded in eml format.
Images embedded in the body cannot be previewed on this screen, so download the email to check them.

To download an email pending approval, click the download icon at the top right of the screen.

Download Pending Approval Email.png

3.3. Check Attachments

You can view or download the file by clicking the view icon (left in red frame) or download icon (right in red frame) of the target file.
※ Operation may vary depending on the OS you are using.
※ Not all files are supported for preview.

View Pending Approval Attachments.png

4. Usage Example

※Notification email content can be changed with insertion tags.
※Screen layout as of September 2021.

          
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