Release Information: [Email Archive Modern] 4th Week of August 2025 (Bulk Email Export)

Target

This is for customers who use Email Archive Modern.

Content

We have added a Bulk Email Export feature to Email Archive Modern. This new feature allows users to export multiple emails that match their search criteria.

Bulk Email Export Feature

• Permissions: To use this feature, you need the [User Settings] > [Archive Search & Statistics] > [Bulk Email Export] permission.
• Monthly Limit: The monthly email export limit is 100,000 emails. This usage is reset on the 1st of every month.
• Per Request Limit:The maximum email export capacity for one request is 5 GB.
• Download:
  • The download link is valid for 7 days.
  • The download file is a ZIP file. When you unzip it, the emails can be viewed in EML format.
  • Only the user who created the job can download the file.
• Jobs:
  • You can have up to 4 jobs active at the same time. To submit a new job, you must either cancel an existing one or wait for a job to be completed.

How to Use

1. From the [Bulk Email Export] screen, click [Request Bulk Email Export].

   
    

2. Set the following items and then click [Prepare Export]:
   • Required Items:
     • Search period
     • Select one from "Sender/Recipient", "Sender", or "Recipient"
     • Specify email addresses (1-10)
   • Optional Items:
     • Check "Specify Counterpart" and specify email addresses or domains (1-10)

3. Click [Submit Request].

4. Once the status changes to "Available", you can download the file from the "Download" link.