[Email DLP] Setting Approval Requests Linked with Groupware Groups – HENNGE One Help Center

Target

Administrators who use the approval request feature for sending emails in Email DLP
Those who want to configure approvers linked with groups in groupware (Microsoft 365 / Google Workspace)

This article explains the procedure for configuring the approval request feature in Email DLP.
By following this procedure, you can set approvers when sending emails.
Since group membership changes in the source groupware are synchronized, this can be used when you want to manage approvers on the groupware side.

The content of this article is based on the product specifications as of February 2026 and may be changed without notice.
Administrator privileges for Email DLP are required to check the actual screens or make configuration changes.
For instructions on how to access the administration, please refer to the following procedure.
[Email DLP] How to log in to the administration
The following Microsoft 365 groups can be synchronized with Email DLP:
- Microsoft 365 Groups
- Mail-enabled security groups
- Security groups
- Distribution lists

In the groupware linked with Email DLP, prepare the following two groups.
* Members common to both groups will be approvers, and members belonging only to group 2 will be requesters.
1. A group containing only members who will act as approvers
2. A group containing both approvers and requesters

From the Email DLP administration, go to [Notification Settings] - [Approval Results].
Click [＋Create].
Enter the required information such as priority, policy name, subject, and body, then click [＋Create].
* The initial template content is set automatically, but please refer to the following article to modify as needed.
Email DLP Notification Settings - Creating/Editing Approval Results

Go to [Address Settings] - [Address Groups].
Click [Last Synced At] - [Sync Now].
This will synchronize the group information from the groupware you prepared in advance.
Click [＋Create] for Address Groups.
Select [Synced Address Group] and click [Next].
Select the group containing only approvers that you prepared in Preparation in Groupware, then click [Next].
* The group name will be the one you created in Preparation in Groupware.
The settings screen will open. Confirm the email addresses and click [Create].
Repeat steps 2 to 5, and select the group containing both approvers and requesters that you prepared in Preparation in Groupware.
The settings screen will open. Set the [Synced Approver Group] to the approver group you selected in step 5, then click [Create].
* If you enable [Show Only Approvers], only the email addresses of approvers will be displayed. Please confirm that the approvers are as expected.

Select [Filter Settings] - [Rule Groups].
Click [＋Create].
Enter the group name and description, then click [＋Create].
From the rule group list screen, select the rule group you created in step 3 and click [＋Create new rule].
Enter the required information and select [Request Approval] as the action for the rule you want to apply approval to.
To exclude approvers from the relevant filter, add the following rule predicate and click [＋Create].
* If you want the same filter to apply to approvers themselves, this setting is not required.
Target: Envelope From
Predicate: is not approver
Pattern: The group containing both approvers and requesters prepared in Preparation in Groupware