[Customer Portal] How to Log In – HENNGE One Help Center

Target

Customers using the HENNGE One Customer Portal

This article explains the procedure for logging in to the HENNGE One Customer Portal.

The screen display may vary depending on your device's OS, version, and model.
The content of this article is based on the product specifications as of May 2026 and is subject to change without notice.
For the operating environment of the HENNGE One Customer Portal, please refer to the following article.
[Customer Portal] About the Customer Portal Operating Environment

Access the Customer Portal login screen.
URL: https://hennge.my.site.com/customer/login
Enter your Login ID and Password, then click [Login].
* Please note that this is not your email address.
* The Login ID is issued at the time of initial registration.
If you have not registered, please refer to the following article and register your ID.
[Customer Portal] How to Register a Login ID
Enter the security code sent to the email address you set during initial registration, then click [Verify].
The subject and sender address of the security code notification email are as follows:
Subject: [HENNGE One Customer Portal] Authentication Code
Sender address: no-reply+hennge-one-portal@hennge.com
* If you do not receive the email, please check your spam folder.