Target
Customers using the HENNGE One Customer Portal
Purpose
This article explains the procedure for logging in to the HENNGE One Customer Portal.
Notes
- The screen display may vary depending on your device's OS, version, and model.
- The content of this article is based on the product specifications as of May 2026 and is subject to change without notice.
- For the operating environment of the HENNGE One Customer Portal, please refer to the following article.
[Customer Portal] About the Customer Portal Operating Environment
Procedure
- Access the Customer Portal login screen.
URL: https://hennge.my.site.com/customer/login -
Enter your Login ID and Password, then click [Login].
* Please note that this is not your email address.
* The Login ID is issued at the time of initial registration.
If you have not registered, please refer to the following article and register your ID.
[Customer Portal] How to Register a Login ID -
Enter the security code sent to the email address you set during initial registration, then click [Verify].
The subject and sender address of the security code notification email are as follows:
Subject: [HENNGE One Customer Portal] Authentication Code
Sender address: no-reply+hennge-one-portal@hennge.com
* If you do not receive the email, please check your spam folder.
Related Links
[Customer Portal] How to Change Your Password
[Customer Portal] If You Forgot Your Login ID or Password
[Customer Portal] How to Change Your Notification Address