[Customer Portal] Checking Application Status – HENNGE One Help Center

Target

Customers using the HENNGE One Customer Portal

This article explains how to check your application details in the HENNGE One Customer Portal.

The display may vary depending on your device's OS, version, and model.
The content of this article is based on the product specifications as of January 2026 and may change without notice.
For instructions on how to log in to the HENNGE One Customer Portal, please refer to the following procedure.
[Customer Portal] How to Log In

From the HENNGE One Customer Portal home, click the panel for your tenant.
On the tenant details screen, click the "Applications" tab.
The application list screen will open.

You can view a list of all applications submitted via the HENNGE One Customer Portal.
The application statuses are as follows:

In Progress: Application for domain addition has been submitted, but the domain capture has not yet been uploaded.
Submitted: The application registration is complete. For domain addition, the capture has been uploaded.
Processing: HENNGE has started processing the registered application.
Completed: The processing for the application is completed.
Individually Completed: Processing is completed for applications that required additional confirmation or individual handling.

Click the application number in the application list to view the application details.

Application Information: Displays the date and time of the application, individual application number, and application type.
Input Details: Displays the information entered at the time of application.
Files: Displays files uploaded at the time of application.
You can also upload additional files or download them.