Overview
This article explains the Procedure for checking the details of applications submitted through the HENNGE One Customer Portal.
Notes
- The displayed screen may differ depending on the OS, version, and model of the device you are using.
- The content of this article is based on the product specifications as of August 2026, and is subject to change without notice.
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Please refer to the following article for the system requirements of the HENNGE One Customer Portal.
[Customer Portal] I want to know the system requirements for Customer Portal -
Please refer to the following Procedure for how to log in to the HENNGE One Customer Portal.
[Customer Portal] How to Log In
Procedure
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From the HENNGE One Customer Portal home screen, click the tenant panel.
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On the tenant details screen, click the "Applications" tab.
The application list screen will open.
Application List
You can check the details of various applications in a list.
The following items can be checked.
- Application Date
- Application Number
- Application Type
- Domain
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Status
- Application Submitted: For domain addition applications, the domain capture has not yet been uploaded.
- Submitted: The application registration has been completed. For domain additions, the capture has already been uploaded.
- In Progress: HENNGE has started processing the registered application.
- Completed: Processing of the application has been completed.
- Completed with Individual Handling: Processing has been completed for applications that required additional confirmation or individual handling.
Application Details Screen
Click an application number in the application list to view the details of that application.
- Application Information: Displays the application date and time, the individual application number, and the application type.
- Entered Content: Displays the content entered at the time of application.
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Files: Displays the files uploaded at the time of application.
You can also upload additional files or download them.
Translation Disclaimer
This article has been automatically translated from the original Japanese version for your convenience.
While we strive to ensure accuracy, we cannot guarantee its reliability or completeness.
In the event of any discrepancies or questions regarding the content, the official Japanese version shall prevail.