[Cloud Protection] How to Change Multi-Factor Authentication (MFA) to Another Device

Question

Please tell me how to change the multi-factor authentication (MFA) used for the Cloud Protection administrator account to a new smartphone or device.

Answer

You can change your device by first removing (deleting) the currently configured multi-factor authentication, and then registering it again on your new device.

Notes

1. The content of this article is based on the product specifications as of April 2026 and may be subject to change without notice.

Procedure

1. Log in to the Cloud Protection admin console with the relevant account.
2. Click the [User Icon] at the top right of the screen and select [Settings] from the menu.
3. At the top of the screen, click [Modify] to the right of the message "Multi-factor authentication is enabled."
4. The multi-factor authentication screen will appear. Authenticate using the appropriate method and log in.
5. You will be taken to the multi-factor authentication settings screen. Click [Delete] for the currently registered settings, then click [Save Changes].
6. You will be prompted to log in again. After successfully logging in, the removal (deletion) will be complete.
7. After about 10 seconds, your login session will automatically expire and you will be logged out.
8. You will be prompted to log in again. Please log in.
9. You will be taken to the multi-factor authentication screen. After confirming that deletion is complete, click [Add] on the same screen.
10. Follow the on-screen instructions to scan the QR code with your new device and complete the re-authorization.