[Domain Protection] How to Log In to the Administration Console

Overview

This article explains how administrators can log in to the Domain Protection Administration for initial setup and ongoing management.

Notes

1. Domain Protection administrator privileges are required to view the actual screens or make changes to the settings.
2. For the initial login, you can only log in to Domain Protection using the initial administrator account displayed in the Customer Portal.
   Please check the Domain Protection settings from the list of services in the Customer Portal.
   [Customer Portal] How to check the HENNGE One service list
3. The content of this article is based on the product specifications as of October 2026 and is subject to change without notice.

Procedure

1. Access the Domain Protection login page using the following URL.
   https://console.smtps.jp/dp/login

   

2. For the initial login only, you will need to set your password.
   Click [Forgot your password?], and enter the initial administrator account for Domain Protection as listed in the Customer Portal.
   * For instructions on how to check the account name, please refer to the following article.
   [Customer Portal] How to check the HENNGE One service list
   After clicking [Reset Password], a password reset email will be sent to the initial administrator email address.

   Email subject: [Customers Mail Cloud] Temporary Password Issued

   

3. Access the login URL provided in the email and log in using the initial administrator account and the temporary password.

4. The Set Password screen will be displayed. Set your password.
   * You can use alphanumeric characters and some symbols for your password. However, the following five symbols cannot be used:
   & > < " '

   

5. The Domain Protection Dashboard will be displayed.
   For the initial login only, you will be redirected to the Tenant Management screen to set up a one-time password (OTP).
   From the menu bar at the top left of the screen, click [HENNGE Domain Protection] and select [Customers Mail Cloud].
   
6. You will be prompted to log in again. Please log in again using the initial administrator account and the password you just set.

7. After logging in to the Tenant Management screen, click [My Account] from your username at the top right of the screen.

   

8. Your account status will be displayed. Check [Enable One-Time Password] and click [Save].

   

9. Scan the QR code with a one-time password app such as HENNGE Lock, enter the generated one-time password, and click [Verify].

   

10. Once you have finished setting your password, you can navigate to the Domain Protection login screen from [Customers Mail Cloud] at the top left of the screen.

    

11. Return to the login screen, enter your account, password, and OTP, then log in.

    

12. Once you return to the Dashboard, the setup is complete.
    For subsequent logins, please log in using your Login ID, password, and OTP.